Chase Bank
Banks
Hours:
720 South 5th Street Suite 100, Waco TX 76706
Hours
About Chase Bank
Chase Bank is noted for its very helpful, kind, and patient staff who provide great customer service. The people who work here are described as lovely, pleasant, and always smiling, offering a welcoming atmosphere from the moment one walks in the door. The staff is patient and takes time to ensure customers understand everything, answering every question. While the branch is a very convenient location, it can be tricky for complex situations as the staff may need to rely on external help, which is understandable for a newer location. Overall, the experience is frequently outstanding and highly recommended.
Most Recent Reviews
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October 2026
Great customer service & envelopes available at the ATM,lol. Iykyk
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October 2025
Jose was very helpful, kind, and patient helping me with my account. Great customer service, everyone welcomes you in when you walk in the door.
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July 2025
professionalism and communication skills are lacking. Getting some changes and making a deposit is fine don’t expect complex asks.
More Comments(23)
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