Cricket Wireless Authorized Retailer in Waco offers a range of cell phone plans to fit any lifestyle. With unlimited talk, text, and data access, and no annual contract, customers can find a plan that suits their needs. The friendly and knowledgeable staff, including Zane and Zenaida, are praised for their excellent customer service. They are described as kind, efficient, and sympathetic, taking the time to thoroughly explain promotions and help customers find the best options. Customers have had positive experiences, with one visually impaired customer expressing gratitude for the staff's understanding and assistance. Another customer was so satisfied that they convinced their family members to switch to Cricket Wireless, saving them hundreds of dollars per month. The overall sentiment is that the staff is wonderful, helpful, and makes every customer feel important.
Went in today to get my husband a new phone’ I can’t not praise Rosie enough for the wonderful customer service she showed me and my husband! She went above and beyond!
April 2026
Rosie is amazing! Thank you for helping me with my account :)
May 2025
Best customer service helping me with new phone and transferring from old to new phone. Very professional and friendly. I highly recommend this store