Extraco Banks in Waco: Bosque is highly praised for its exceptional customer service and friendly atmosphere. Several customers highlighted their positive experiences with the knowledgeable staff, who are always willing to help. Joey Tamayo received accolades for his cheerful assistance in changing account names. Tiffany impressed a long-time banker with her professional and friendly approach while setting up online banking. Brandy was noted for her amazing service, answering questions and creating a welcoming environment, even remembering customers' coffee preferences. Vanessa helped resolve a potentially negative experience, showcasing the bank's commitment to quality customer care. Lisa from the Mortgage Loan team made the home-buying process enjoyable and stress-free, earning heartfelt thanks from a satisfied customer. Overall, the staff at Extraco Banks fosters a family-like feel, ensuring that all customers feel valued and supported, making it a favored choice for banking needs.
Great place to bank with. Brett friendly customer service.
April 2024
Was greeted with a smile and made me feel very welcome.
February 2024
Joey Tamayo helped us very happily, willingly, and knowledgeably to change the names on our accounts into our trust account we set up. Keep him on your staff as he’s a big help.
