Extraco Banks is a locally owned bank that has been serving the Waco: Midway area since 1902. It is the largest and most comprehensive bank between Dallas and Austin, dedicated to building people, businesses, and communities. The bank offers convenient drive-through hours and a network of ATMs in the local area. Customers praise the friendly and professional service they receive at Extraco Banks. Employees are described as extremely helpful, polite, and efficient in resolving issues and opening new accounts. The bank's lobby is always kept clean, and customers feel valued as more than just a number. The overall service experience is described as pleasant, with the only potential delay being due to government or state requirements rather than the bank's processes.
Antoinette was very helpful in getting two transactions cancelled for my checking account. She was extremely friendly and took care of my issues in a professional and respectful manner.
October 2023
Everything was pleasant except the length of time, but most of that was due to government and/or state requirements. This is not a negative problem with the bank.
September 2023
Absolutely great service - love my Extraco bank they are always so helpful & polite.Lobby is always clean & they greet you right away!
