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November 2024 by Javenia Rutkauskas
Our experience with Fuzzy Friends Rescue was nothing short of amazing! From the very beginning, it was clear how deeply the team cares about each animal they bring in. We first discovered our puppy on Adopt a Pet and their Facebook page, where they post great videos of the animals up for adoption. Thanks to these videos, we went into the shelter already knowing which dog we wanted to meet, and when we finally did, it was love at first sight!
We were fortunate to meet Betsy, the owner, whose dedication to creating an exceptional facility truly shines through. She clearly works hard to ensure that Fuzzy Friends goes above and beyond to care for each animal, and we connected with her immediately over our shared love for animals. Sandra was also instrumental in making this miracle happen for us. She guided us through the application process, which took about a week, and throughout it was obvious how much thought and care they put into ensuring the best match for each animal’s forever home.
Once we signed the paperwork, we were welcomed like family. Carly, especially, was incredibly loving and accommodating with the animals. She took time to walk us through our puppy’s unique personality, sharing valuable insights to help us make his transition as smooth as possible.
We’re forever grateful to the entire Fuzzy Friends team for the incredible work they do. They even sent us home with a bag of food and a pamphlet full of helpful tips for his adjustment. It was a truly heartwarming experience, and we could feel just how much they loved our puppy. If you’re looking to adopt, Fuzzy Friends Rescue is the place to go—you’ll find a team full of compassion and genuine love for every animal.
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October 2024 by Sandy Gagnon
I went to go see a dog they had that I was very interested in...did my spoke to the women there explaining my situation. I called back only to find out set my application was not approved. I asked to speak with someone who could explain why. When the gentleman told me it was because on my application it said it said I had a pitbull I said yes but you guys never even came here to meet her for us. She is a gentle dog very loving and was beautiful with my little dog that I did have in the past who has since passed away. We wanted to get another little dog for myself for several reasons for me as an emotional support dog and also for a companion for Tank ?. I feel that they don't give you a chance to see where the pup would go and to see if it would be a good fit. I feel that they are very judgemental whatever happened to giving a chance do not only the dogs but to the people to. They say they want to find homes for all of these dogs but yet they make it so hard to do so. A very unhappy lady.
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October 2024 by Stevie B
**UPDATE**
Turns out this shelter are also liars. The dog they told me they adopted out is still listed on their website and they’re actively updating her age. They also lied about trying to contact me when they never did the day they rejected me because they found a local family, which evidently did not happen.
These guys are an absolute embarrassment to the rescue community. I met every single one of their insane requirements including over 2 years of vet history and history of rescuing dogs. And provided the proof of heart worm knowledge and proof of prevention over 6 years.
They rejected my application 2 weeks after my family met the dog and fell in love for the sole purpose that I was not local to Waco despite my entire family being local and despite my long history with rescuing and caring for pets and with my long term vet recommendation.
The whole reason they want locality is to continue control of the animal post adoption. They rejected several of my friends for not having over 2 years vet history as well.
On top of insane adoption fees, the level of control is not normal for a private rescue operation and the length of time they hold pets while undergoing their arbitrary review process that they ultimately end up making their decision based on personal bias and opinion rather than the very history they claim to base their decision off of.
It took nearly 2 weeks with zero communication before they told me they approved out the dog I applied for to someone local. I called every day and emailed asking for any updates prior to that, and got strung around with being told to try calling tomorrow. Try calling tomorrow. Try calling tomorrow we’ll have an answer for you soon. Try calling tomorrow.
Joke of an organization that puts profit and ego stroking with the excuse of ethical standards over the animal. To warrant background checks and vet history checks is one thing, to continually string costumers around and unnecessarily hold animals in a shelter environment at the detriment of their mental health and behavioral well being is another.
It is entirely possible for ethics to become unethical when it turns from ensuring best home placement into a power dynamic where the director (who is rarely at the shelter I found out) enjoys having the final say so in being the all knowing all mighty decider regardless of the amount of hoops jumped through and background history passed and dedication of a costumer to be willing to go through a 4 page application package and sign rights to allow these people to access vet records and visit your home at any point post adoption.
Amazing waste of time, insult to animal lovers and rescuers, and absolute joke and scam of a so called rescue.
Be warned that adopting from this organization does not free the animal of their control as one of the clauses signed is they maintain the right to regain custody of the animal for any reason at any point in the animal’s life, which is part of the reason why they want adopters to remain within local area to ensure control at all times.
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October 2024 by Sandy York
Staff is exceptional.
Care for animals amazing.
What a great experience I had visiting with Fuzzy Friends
Yesterday. My application being reviewed.
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September 2024 by Jeannie Dolberry
If you are looking to adopt a cat or dog, Fuzzy Friends is the perfect place to find a new family member! Go by and check out the pets looking for their forever home. This center is clean, the animals are well cared for, and you will find the furbaby who will complete the spot in your heart. Whether you want a baby to raise or an older companion, you are likely to find a perfect fit here!
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August 2024 by Amber Jenkins
DO NOT WASTE YOUR TIME! Our family went to visit a dog that we were interested in adopting, the lady behind the desk made our 14 year old daughter cry, but that’s just the start. We filled out an application in person, same day as visit and we were told it would take 1-3 business days for the application to be reviewed. We were also told no one else made filled out an application for this particular dog. Our daughter was over the moon. We called to check on the status the following days and were told they were really business and no one had reviewed our application (this is 2 business days later). On the third business day we called (it was Friday) and we wanted to know if we needed to make arrangements to pick up the dog that day, we were told someone else had just applied to adopt the same dog! Then we were told a decision would be made by Monday or Tuesday at the latest. It wasn’t until Wednesday (8 days after filling out the application that we were emailed a letter denying us to adopt the dog. Our family was devastated to say the least, this seems to happen a lot from the reviews I have read. We have a 2 acre lot, fenced in area, built in dog door, and a 14 year old daughter and 12 year old son. The dog would have been spoiled to say the least as we are a very active family who spends more time outside and would have loved to share our space with a dog.
Update: we called the Killeen dog shelter and were able to adopt a dog the same day with a three day return period in case she doesn’t fit into our family. The facility was so clean and the animals were well taken care of, huge difference from Fuzzy Friends! Killeen adopt fee was only $80 (not over $400) and they gave us a dog bed, dog toys, dog collar, treats, bag of food, wet dog food and dog teeth cleaning kit! Please go look up the Killeen Dog Shelter as they aim to match animals with a forever home and they do a wonderful job!
I hope Fuzzy Friends office staff changes hands as I would hate to see a shelter close down!
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August 2024 by Kristine Daniels
This place is a joke! People adopt a pet not a project rehabilitation dog. They put a price on a dog for adoption that is 100% unadoptable. Taco, was born there and has lived in a crate there since birth for 18 months and could not adapt to our home for 3 weeks! We could not get him to eat, other than a few treats, we could not get him to potty outside, we could not get him to warm up to us. We have adopted one dog from them before, and he was a puppy, and still doing great at our home. We raised one dog until he was very old and frail and we had to put him down due to Cushings. We are good dog owners, but they treat people like we are supposed to be adopting a pet to rehabilitate them, when they should have been already to be adopted. He was not an adoptable pet. They struggled to give us our money back and we are permanently "black listed" from adopting from them. I turned around and got a wonderful rescue from the Central Texas Human Society. They did me a favor by denying my app.
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August 2024 by catgirl rainie
the front office staff are so rude and standoffish. it’s like they don’t even want you to adopt. it takes daaaays to hear back about an application and after I visited the cat I wanted multiple days in a row, asked so many questions about them and talked to the staff about how interested I was they still denied me??? the owner has a clear bias to dogs. I would rate this place negative stars if I could.
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July 2024 by STEPHEN AMBAKA
Fuzzy Friends Rescue
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June 2024 by Jennifer Miller
I have been going with my daughter doing volunteer hours. She does the for the honors society. The staff shows wonder care for the animals.
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June 2024 by Zachary Juergens
Worst experience adopting, they are an adoption agency that wont let anyone adopt, good luck if your anything but white people, my spanish wife was refused the moment they saw her, and every time she begged to help meet halfway they kept coming up with a new policy that prevented her from being a “fit” with the animal, please do not support this cruelty of unprovoked aggression, if i could give them zero stars i would, i have adopted plenty of animals in my time, and every time it was a joy, fuzzy friends is a joke, and the board of directors should be thrown in the cages they keep the dogs in.
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June 2024 by Ashley maloch
I’ve worked with half a dozen rescues over the past decade and never had such a terrible experience as with Fuzzy Friends. The staff was uninformed, disrespectful, and clearly had no interest in helping the animals. We called on a Saturday inquiring about a dog we were interested in, and they told us despite being from Austin, TX, we could submit an app for the dog and come on Monday to get the app processed and adopt. We take a day trip to the rescue and immediately they were rude and couldn’t answer our questions. They brought the pup out and let him meet our dog, and from the start we told them we wanted to adopt him. It wasn’t until after we said we were ready to finish the adoption process that suddenly they don’t process apps same day. Then it was that they could process but a board needed to approve. Then it was that he couldn’t be adopted he had to be fostered first because he wasn’t neutered. When we said we would foster, suddenly he can’t be fostered outside of Waco. We offered to sign something promising to get him neutered and even offered to use their vet at our cost. Then it was that he couldn’t be neutered until August. So we asked if we could adopt now and pay and pick him up in August. That wasn’t allowed either. We tried to find any way we could adopt the pup, and it was clear they had no interest in getting him in a good home. Frankly their refusal to work with us despite our offer to do whatever they wanted leads me to believe the all-white, elderly staff was doing whatever they could not to adopt the dog to a person of color. It was a terrible experience. Please do not support this rescue!
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June 2024 by Donna Horn
No help at all ,none
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April 2024 by Amanda Shelton
The adoption fees are outrageous. I was so excited to adopt until I saw the price. I can see maybe 100/150 for adoption but $400+ is more than a car payment. I hope these animals find good homes, not hopeful with the reviews I've read so far.
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April 2024 by Ron Peters
We had a great experience adopting Jolee(Cookie). Everyone was so nice to work with. We especially enjoyed Sandra, Terry and Betsy!! Y'all are the best. We can tell how much y'all love and care for the doggos by how much they love y'all. Great experience!!
