Pet Stores in Waco, TX

“Gary and Cliff and the entire team are phenomenal! Very knowledgeable about wildlife care and are extremely customer focused. Brazos feed is a family. They make their customers feel like part of the family as well. Id give 10 stars if I could!”

“I went in today to exchange a bag of dog food not realizing that it wasn’t bought at this store so they couldn’t exchange for me but they still did all they could to find a cheap option for me and I just wanted to write my review that I appreciated the managers so much today. They were all so nice to me.”

“Everyone working there is really nice & helpful. They try to make sure you're getting what you need instead of buying something that you're not sure about.”

“My dog and I always love to shop here the atmosphere is great there's all kinds of smells they have a wide variety of products so we get to look around we shop around the employees are so kind and friendly they always offer my puppetry and he always feels so welcome”

“I just want to give a big shoutout to Carol and Carie! They were extremely helpful and so sweet to my boyfriend and I. We came in yesterday shopping for our 2 new snakes we were adopting later that day. We were on a budget and needing tons of supplies for 2 tanks. Carol and Carie were knowledgeable about what was needed (feeder/accessories) and what the best deals were. Carol took the time to explain in detail the vital care program. We signed up for the program for both of our snakes and it saved us tons of money and we were able to stack the vital care coupons on top of the store discounts available. They both spent a lot of time with us to make sure our snake babies were taken care of. You don’t see this kind of customer service anymore where employees try to connect with customers and their needs. I feel blessed that we stepped into this location I highly recommend shopping here. You will not be disappointed! We will be coming back in the future.”

“Very cute shop. Have not used their grooming services yet, but my dogs have loved every treat I’ve gotten from here! They have plenty of birthday-themed treats as well.”

“Our experience with Fuzzy Friends Rescue was nothing short of amazing! From the very beginning, it was clear how deeply the team cares about each animal they bring in. We first discovered our puppy on Adopt a Pet and their Facebook page, where they post great videos of the animals up for adoption. Thanks to these videos, we went into the shelter already knowing which dog we wanted to meet, and when we finally did, it was love at first sight!

We were fortunate to meet Betsy, the owner, whose dedication to creating an exceptional facility truly shines through. She clearly works hard to ensure that Fuzzy Friends goes above and beyond to care for each animal, and we connected with her immediately over our shared love for animals. Sandra was also instrumental in making this miracle happen for us. She guided us through the application process, which took about a week, and throughout it was obvious how much thought and care they put into ensuring the best match for each animal’s forever home.

Once we signed the paperwork, we were welcomed like family. Carly, especially, was incredibly loving and accommodating with the animals. She took time to walk us through our puppy’s unique personality, sharing valuable insights to help us make his transition as smooth as possible.

We’re forever grateful to the entire Fuzzy Friends team for the incredible work they do. They even sent us home with a bag of food and a pamphlet full of helpful tips for his adjustment. It was a truly heartwarming experience, and we could feel just how much they loved our puppy. If you’re looking to adopt, Fuzzy Friends Rescue is the place to go—you’ll find a team full of compassion and genuine love for every animal.”

“Used the pet wash for the first time today. It was a decent experience. The rooms could use TLC as some of the equipment was broken, nowhere to harness your dog in the tube, the person before me did not clean up after themselves. I think a cleaning guide should be posted in the room. Before arriving I went online to make sure I did it correctly and based on the information on the site customers are to walk in and groom their dogs first come first serve and then pay once they are finished. There is zero information on the site that says you have to ask an employee first if the room is open or available before you can enter. So when we arrived the room was empty and we went in and took care of our dog. After we looked at treats and toys and then proceeded to the register where we were met by an employee who informed me that how I did it was not how they do it in the store. I informed him online it said nothing about asking an employee first before using it. He had zero sympathy and just repeated what he already said and made me feel quite embarrassed in front of many other people in line. I did what the directions said online for this store (Waco Texas) and I was not in the wrong. This store needs to update their site to reflect their “ways” of doing things in their store.”