Rack Room Shoes offers a wide variety of footwear, including sandals, running shoes, and charm crocs, alongside accessories like socks and shoelaces. The store is known for its frequent sales, including a buy-one-get-one-50%-off promotion. Customers have reported varied experiences with this discount, noting that many shoes are not eligible for the half-off deal. Some shoppers have found the prices to be not as cost-effective compared to other retailers like Ross or Marshall’s. Despite mixed reviews on pricing, customer service has been highlighted as a strong point, especially with staff members like Regina being mentioned for their friendliness and helpfulness. One customer shared a positive experience with Regina while handling a complicated shoe exchange, noting her efficiency and politeness even during busy store hours. However, some customers feel that there is room for improvement in overall customer service. Overall, Rack Room Shoes is appreciated for its selection and sales, but customers have raised concerns about the effectiveness of the promotions and pricing.
This place has a lot of variety of shoes from sandals to running shoes. They also have socks, shoelaces, and charm crocs. They always have great sales. customer service can improve. I truly enjoy coming here for the great sales.
March 2024
Ok selection of shoes, do not carry many in a women's 5 1/2, need more variety of sizes.
December 2023
Great store location and always great prices and deals.
