Customers report excellent service and a welcoming atmosphere at Sleep Number. Salesmen are described as professional, knowledgeable, and helpful, offering advice on purchases and making recommendations based on customer needs without being pushy. One customer found their new mattress to be a great value, not much more than their previous one. Another customer is trying out a pillow, noting it is firmer than expected but is going to keep trying it. The overall experience is highly recommended, with customers eager to sleep in their new beds.
Excellent service, your salesman Mr. Stan was very professional and helped me at all times advising me on what to buy, thank you very much, keep it up ?.
January 2024
I worked with Justin at your Waco store for my purchase. I cannot say enough positive things about my experience and his professionalism. Justin is very knowledgeable but not pushy. He asked about our needs first and made recommendations in terms of what would work best for us. Highly recommend the Waco store and... read full comment
September 2023
I went in and I felt SO WELCOMED!!! I spent more money than anticipated because I read the sale ad wrong and my pillow is a little firmer than I thought I’d like but I’m going to keep trying it out because usually I become accustomed to it. If you are needing a new pillow definitely go see them! You’ll feel right... read full comment