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January 2024 by Jennifer Bibles
I worked with Justin at your Waco store for my purchase. I cannot say enough positive things about my experience and his professionalism. Justin is very knowledgeable but not pushy. He asked about our needs first and made recommendations in terms of what would work best for us. Highly recommend the Waco store and Justin.
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September 2023 by Jennifer Blackwell
I went in and I felt SO WELCOMED!!! I spent more money than anticipated because I read the sale ad wrong and my pillow is a little firmer than I thought I’d like but I’m going to keep trying it out because usually I become accustomed to it. If you are needing a new pillow definitely go see them! You’ll feel right at home!
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May 2023 by Brandi Simms
Just got our sleep number and after the first night I can already tell I'm going to LOVE this mattress. Mark was so friendly and helpful he answered all of our questions! I thought a bed like this was going to be waaay out of our price range but it really wasn't much more than our last mattress that only lasted 5 years before it started to kill my back! Don't walk, run! And tell them Brandi sent you lol!!!
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May 2023 by Chuck Robinson
Everybody very courteous, helpful patients. Enjoyed my visit and excited about my purchase. Haven’t received it yet.
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June 2022 by Debbie Moore
Our salesman Mark was very helpful with his knowledge of SleepIQ beds
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June 2022 by Sara Kester
Mark was amazing! He answered every question we had!
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January 2022 by Brenda Alligood
Our visit was very enjoyable and informative. Our salesman Stan was absolutely wonderful. Cannot wait to sleep in my new bed!
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December 2021 by Natalie Koij
Rude lady at the store, horrible customer service. On hold with main sleep numbers customer service for over thirty minutes and called this store where purchased and as this lady put it , “again, there’s nothing we can do.” So basically no customer service at all! Thanks!
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November 2021 by Rocky Maynard
Sales rep was great. Answered all my questions and was knowledgeable of the sleep number product.
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September 2021 by Staci C. Barkouskie
Lana was wonderful! Very helpful and knowledgeable. Helped us purchase my first sleep number bed. The i8!! Go check these out NOW...They are having their biggest sale of the year now through Labor Day. I can't wait for my bed to be set up. The things this bed can do is amazing. Great financing options too ? ? REMEMBER ASK FOR LANA!?
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August 2021 by The Conehead Review
I was in the market for a new bed and went to the sleep number location in Waco at Central Texas Marketplace. I met with a gentleman that was very kind and and spent a large amount of time going over the different features and models of the different sleep number beds. I explained to him what I was looking for and there was no pressure for price or anything else. I decided to go with the cheapest model in the store and there was no disagreement or argument and the paperwork was processed quickly and efficiently and and an appointment was scheduled for installation. The gentleman commended me on my choice and was gracious throughout the entire meeting.
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June 2021 by Beverly Rogers
Stan was extremely informative, showed several different beds,explained the differences on each bed, also offered up a fresh new pillow still, it was great. The place was clean and inviting.
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May 2021 by jb muleman
The sales staff in Waco are wonderful ! They went the extra mile to get us a veterans discount and were a great aid in our making a decision on a bed.
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May 2021 by Nancy Colombo
I had the pleasure to work with the very nicest man! Stan, he was so helpful , explained things very simply, he is very good at what he does, sakes, very personable!I am excited to try our new bed, thank you Stan!
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April 2021 by anni c
Mark helped me update my order. When it came time to make my payment Stanley not only helped but set up my delivery date! Stanley was great! I’ve never been to the store all of this was done over the phone! I’m very happy
