Customers report excellent service and a welcoming atmosphere at Sleep Number. Salesmen are described as professional, knowledgeable, and helpful, offering advice on purchases and making recommendations based on customer needs without being pushy. One customer found their new mattress to be a great value, not much more than their previous one. Another customer is trying out a pillow, noting it is firmer than expected but is going to keep trying it. The overall experience is highly recommended, with customers eager to sleep in their new beds.
Justin was sooooo awesome! He was extremely knowledgeable on the products and very easy to talk to.
September 2026
Went in to check out the sale on the cool station that fits in mattresses. The Lady that helped us was so friendly n helpful.. wife got the cooling n heating mechanism, got me a remote for our Bed n also go the wife a Cooling body Pillow.
July 2026
Very helpful, listened to what we wanted, showed us the options and explained all the features and benefits. Also very friendly.
