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December 2025 by Laura Munn
The professionalism and courtesy of the staff were evident. The walk into the building was challenging for this handicapped person. That, coupled with the visible dirt inside the MRI machine, caused me to deduct a star from my rating.
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December 2025 by Truth Believer78
Great experience with this team. Professionalism at It’s peak. No wait, clean lobby, very nice clinic. Highly recommended
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December 2025 by Jenna Foley
Touchstone reached out within hours of my doctor submitting a referral to them and the CT scan was scheduled for that same week! My technician, Jennifer, was very kind and funny. She warned me of all the sensations I might experience from the Iodine contrast. She asked for support from the on-site medic to help put in the IV because she was having difficulty. Oscar stepped in right away to help out his co-worker! I thought that was awesome!
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December 2025 by Patty B
My first MRI years ago in an enclosed MRI was very traumatic for since I am HIGHLY claustrophobic. I had to have 2 later in years and discovered Touchstone with their open MRI. Both experiences there was better then expected, so when I needed my 4th MRI, I went there again. My appointment this morning (12/20/25) was the best. The receptionist was funny, friendly and helpful so immediately she made me at ease. Then the technician girl who did my MRI (wish I remembered her name, but I had muscle relaxers prior so I was a little foggy :) She had me immediately at ease. She was kind and understanding to my high anxiety. She was awesome. Hands down to his place to make a person like me who is petrified or MRI's get me through this so very easily! Thank you both amazing ladies this morning! I hope they see this and get acknowledged to being so kind with me.
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December 2025 by Sandy Londos
Expert, efficient staff who are also patient and compassionate. The lady at front desk was super! And, I especially appreciated the warm blanket and detailed explanations Jennifer gave me during the procedure.
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December 2025 by Jj Phillips
I was a walk-in and was please at how quickly I was seen. Everyone was efficient and did their job.
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December 2025 by Raelene Ott
Touchstone MRI Waco are top notch!
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December 2025 by David Swarbrick
It was horrible. I waited over an hour even though I had an appointment. Never waste your time going there.
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December 2025 by Juan Carlos Espinoza
Great services!
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December 2025 by Joe Terry
Excellent imaging center. Easy scheduling and check in. Friendly and professional staff. Knowledgeable technicians. Easy access near the Providence Medical Center.
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December 2025 by Juliette Mendoza
These guys are fast and efficient! They are patient and accommodating. Sarah is amazing at the front desk!! Josh was so great with both my kiddos! Thank you so much for all you do!!
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November 2025 by Dod David Moore
They got my daughter in on the same day they received the referral from our provider! Excellent service!
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November 2025 by Thomas Collins
Easy process. Excellent communication.
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November 2025 by David Monroe
This is THE place to go for your MRI. My technician was Jennifer. She is the VERY BEST!!! I was in tremendous pain prior to the procedure but she went above and beyond to get me comfortable and talked me through the entire process. I had tried and failed the day prior at Ideal MRI. You will be so happy to have chosen Touchstone!!!!!!
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November 2025 by Shelbee Earnest
Everyone was very friendly and I was in and out super quick. Almost no wait time and super nice technicians. If I ever needed imaging again I would 100% go here.
