United States Postal Service

USPS, Post Offices
Hours: The United States Postal Service location receives mixed reviews but overall demonstrates helpfulness and dedication from its staff. Customers often mention friendly and kind employees who go out of their way to assist, such as helping with heavy packages or providing necessary postal items. One employee was praised for noticing a customer's need and offering to load heavy packages, showing genuine care. Staff members like Wendy are appreciated for their consistent and excellent service, especially during the week. However, some reviews point out issues with staffing, such as long lines and only one person available to serve customers, which can lead to delays, especially during busy times or lunch hours. Despite these challenges, the staff is generally described as nice, helpful, and willing to assist, even if sometimes overwhelmed. Several customers note that the location’s reputation has improved over the years, with many recent positive experiences. Overall, the business is seen as a place where helpful staff do their best to serve customers, though more staffing could improve efficiency during peak times.

1. Waco, Texas