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“I had a wonderful experience with my loan from TCCU. Maria was very helpful, knowledgeable and expedient. I will always refer others for their efficiency and professionalism.”
“Just wanted to give a shout out to my 2nd car loan from Mobility it was a pleasure working with Lashundra Barton whe was fantastic as she navigated the purchasing process, we had to do everything online as 2 of us were in plano tx and the car was in San Antonio tx she was very responsive respectful and made ot very easy on us, ounce we found the right car it was smooth sailing from that point on less than 12 hours we were driving to San Antonio to pick it up. Very impressed as I will forever buy my cars from Lashundra. Thank you ?”
9AM - 5PM
2309 Montgomery St, Fort Worth
Credit Unions
“Brittney was absolutely top notch in helping us acquire our "forever car". Handling this long distance was a challenge, but she handled it with such professionalism. We cannot thank her enough for assisting us with this purchase and looking out for our best interest as a FWCCU member!”
“Everyone is always soooooo helpful! And incredibly patient! Dealing with people’s money cannot always be fun! They are professional, empathetic, and we will be members for life!”
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“My day began by changing out my credit card do to issue of harm. Janet was just awesome in making this happen with no problems. She handled everything with ease and made my life happier. She is always a delight when l have to come inside the Bank. She smiles and professional way she deals with customers is top notch.”
“Mrs. Montalvo was very helpful to me throughout my purchasingof a new truck . United Texas Credit Union gave me offers that worked very well with my purchase. Thumbs up for a place with people who are helpful and caring.”
“They are always very helpful when I come in. I have been to this location and white settlement location as well and all locations are very helpful and understanding.”
“Sarala Maharjan was very friendly, professional and helpful to us when we came in. She understood exactly what we needed and set up our new accounts quickly and smoothly. We are very happy with EECU and are glad to be here.Rick & Kerri Farrell”
“Update 08/23/2024: Since my earlier post, I've also worked with Jennifer at this location several times and have had a fantastic experience. Jennifer has been very friendly and knowledgeable every time and has made several of my banking needs extremely quick and simple. As mentioned before, I highly recommend this EECU to anyone in the area for their banking needs!
I stopped in around 11am on a Saturday morning and Kim quickly greeted me and helped me to complete my banking request in just a few minutes. I absolutely love this EECU branch, so I wanted to stop and share a review. The bank is bright and clean, but more importantly, the staff here are always friendly, very knowledgeable, and happy to help. Thomas and Kim always go the extra mile to help me easily complete my banking needs with all tasks, whether simple or tough. I’m so grateful that they’re always ready to assist. I highly recommend this branch to anyone in the area!”
8AM - 4PM
819 Taylor St #7A23, Fort Worth
Credit Unions
“My name is Tomas Martinez and these people are extremely very professional everything's always clean though he's very welcoming and they're just all really good hard-working women and a few guys worked there but they're all really good people God bless them always”
“They are always friendly, courteous, professional and knowledgeable. It is a pleasure to do business with them. They make us feel welcome and truly want to help us.”
“I would easily give this place 5 million stars if they let me but my experience as a newer customer at the Keller, Tx location has been about as perfect as you could want. The exceptional friendliness and expert assistance from Emily, Theresa, Chyna, Sandra, Kyla, whomever the Supervisor(s) and Manager are should be a National Treasure by now. I am ever grateful for their ongoing help and will be a customer now for the rest of my life at this branch. Collectively this facility and personnel have helped to renew a little more of my faith in mankind which at my age I've seen some of the worst ever, but this is a most refreshing organization with some of the very best Customer Service experts to be had. Many MANY thanks to all of you for being here for me..!!”
10AM - 4:30PM
340 S Blue Mound Rd # 342, Fort Worth
Credit Unions
“I have been a loyal customer of Member Preferred CU for an impressive 31 years, and I can confidently say they have been consistently great! The staff is professional and always goes above and beyond to assist customers. Their online banking platform is user-friendly, ensuring convenience and accessibility. The bank's commitment to security and community involvement further reinforces their trustworthiness. Highly recommended!”
“Esmeralda Del Toro and Susan Davidson are amazing loan officers. They took great care of me and got it done quick. And great customer service throughout the entire branch.”
“I want to give a HUGE thanks to Joshua Morgan, Senior Card Services Rep. I have dealt with Joshua for years, and he always takes the time to help me and goes above and beyond to do so. He replies to emails and calls quickly, and always gets the job done. Joshua is awesome.”
9AM - 5:30PM
8424 Lakewood Hill Dr Suite 104, Fort Worth
Credit Unions
“Gigi greeted us with a warm smile and appreciation for my husband’s service. She gave an accurate wait expectation and let us know we’d be helped soon. Haley called us up quickly and she helped us open accounts and apply for what we needed within 10 minutes! I’ve never seen so many happy people in a bank setting. What a great experience and we’re so happy we’ve chosen to start a financial journey with Navy Federal. Thank you!”
“Tiffany has her services well put together and my time here was dealt with professionally and courteously. They helped me solve my issue quickly and without hesitation.”
2:30 - 5PM 9AM - 1:30PM
645 Grapevine Hwy #130, Hurst
Credit Unions
“I just had to jump online and tell you about the wonderful experience that I had at this branch today. I applied for my auto loan online, which was super quick and easy. The following day TCCU called to let me know that I was approved for my auto loan and that I needed to head into the branch to finalize paperwork. I arrived at the Hurst branch were I was pleasantly greeted and asked to wait. The wait was less than 5 min before I was lead to Melyssa's office. Melyssa is the reason for this review. Melyssa was extremely pleasant and professional with helping us through the loan process. No more than 10 into my 60 min commute back to work the dealership called and needed more funding for TT&L. By this time the TCCU branch was closed for lunch. I was so nervous that I was going to have to make this trip again and that I would not be able to pick my car up that day. I left a message and Melyssa promptly called me back after her lunch. She calmed me and said she would get the loan amended and get back with me. I knew TCCU was closing early that day, none the less Melyssa promptly hopped on top of this task and sent out the paperwork via docusign for my hubby and I to sign. Melyssa then personally called me to ask that we promptly check our email and sign because they were closing in the next 10 min. We got the paperwork signed and Melyssa finished out our paperork prior to leaving! I am a new member and I am already thoroughly impressed with the level of service at TCCU, thanks Melyssa!!!”
“Beatrice Villarreal was really helpful and made my experience with EECU a breeze. Great customer service and very attentive. I would recommend to anyone and everyone. Thank you Beatrice!!”
“I did all of my closing paperwork with Michael at the Southlake location. This was my first time getting an auto loan. He was very patient with me and explained everything I need to know. He was very trustworthy and I look forward to doing more business with him in the future.”
“Barry was super helpful! I was having a hard time getting done what I needed as I’m a shared branch, but Barry went above and beyond to make sure I was able to get what I needed.”
“First off- I want to be clear I'm a credit union guy. I don't want a mega bank who doesn't care about me and uses my meager savings in their schemes to crash the economy with another insane recession. I could go on a much longer rant about how Wells Fargo wouldn't rest until they ruined everyone's credit, or that JP Morgan profited off the slave trade, or how the better way to put your money is to buy gold that you keep buried in the woods- but those ramblings are best saved for my family Thanksgiving meal. Uncle Frank's long covid prevents him from properly ranting about the government and how the election was stolen, so I will be stepping in this year. But even by the high standards I have had satisfied with multiple credit unions, FWCCU goes above and beyond. When I made an account, I sat down with a human being (Tyler at the Bedford branch) who had me flabbergasted by showing me that I was recognized as a human being by the financial institution. Top shelf. I explained I wanted a side account to save up for a house- it was set up quite easily. But I was offered the chance to do an 18 month low interest loan (5$ of interest total) that I could pay off on auto pay for the duration. I plunked down the extra for that and have seen my credit score boosted to the point where country clubs have me on their recruiting list. I have a credit union account in each state I live/laugh/love in, and there will be a cold day in the Goldman Sachs HQ (read: hell) before I bank anywhere else in Texas. Update: I was recently helped with amazing phone service by Amanda Stacks, who has a name that in my mind automatically qualifies them to work at a bank. Aside from the name, they walked me through some questions about the app and my account perfectly. It's refreshing to call someone for a business down the block and not have to speak to someone in the Philippines who has never used the app and is earning 8$ a day in a Manila Telemarketing center. To whatever person reads this at FWCCU: I'm a member for life. I will leave you with the immortal words of Fry from Futurama: Shut up and take my money. 10/10”
“Wow, after reading the reviews online I see a lot of complaints but hardly any specifics. When my job relocated us to TX from Idaho, my wife and I searched for a shared branch and found this was a close location. We actually opened up an account with another Credit Union closer to home but it was not a keeper. So we did the shared branch for a few years. Our Credit Union in Idaho was bought out and yet retained its old name, but things change from mergers and acquisitions with companies. We decided to open an account at Unity One as the people have always been friendly and helpful. When we tried to get a wire transfer I was informed by our bank in Idaho that the maximum I could transfer at a time was $1500.00 and a $20.00 fee for each transfer. Anyway, I had a cashier's check sent and deposited it into the new account at Unity One. I can not say how thankful we are to the staff since then and actually prior to that day. Samantha, Diego, and Pricilla have all been great. The other day we had to have a notary and there was NO charge for the service. Bottom line we have no regrets about opening up our accounts at this location, in fact, it is nice to see people still have a great sense of humor in this day in age.”
“Nothing but good to say about this particular Credit Union. The manager is very helpful and always willing to go out of her way to make sure you get your questions answered and taken care of. The girls and guys who work there are all friendly they welcome you from the moment you walk through the door making you feel appreciated and happy to see you. This is my credit union and I make sure that others know where I Bank and how I'm treated.”
8:30AM - 4:30PM
100 Kimball Ave #103, Southlake
Credit Unions
“I wanted to Share my Awesome Experience about a Real Angel at Location in Douglasville, Mrs. Diane Mccravy Help me Stay Calm after Someone Clean-Out 4 Accounts in my Bank Account that left me Devastated in Tears @ Fear? Who Could do this ? She said ok , we got this, within 2days and 24th ours all my Money was Returned to my Accounts! Start Over was hard but Necessary… This was a Criminal Offense! I’m Taking Steps towards recovery, Thanks Mrs. Mccray for all the Hard Work and Dedication … Greatful???”
“It is a good place to bank,cheeper, cleaner,more honest. It's true there some imperfect people but if you get one ask to speak to Jacket. She is the nicest most honest person in the WORLD. She will haft to call you back but she will fix it!”
“Great mortgage and lending rates with friendly and helpful customer service. Managing loans and other financial accounts is easy through their branch lobbies, drive-thrus, or online banking.”
“I use to share branch at this location and I liked it so much that I decided to move my accounts here. Cynthia was my intake banker and she was SO WELCOMING, POLITE, PERSONABLE & PROFESSIONAL! She was able to make my transition VERY smooth and answered all of my questions thoroughly. CYNTHIA made me proud to be a part of the Unity One Credit Union family now! What are YOU waiting for?!? GO JOIN!!! They have NO MONTHLY CHECKING FEES OR HIDDEN FEES!!!”
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“Went in needing help with a secured loan, and we sat down with Mallory Prichard very quickly with no wait. After explaining my situation to her she immediately had a solution, and worked up a deal, and solved a really tough problem in less than an hour. This is the best bank to do business with, especially Mallory. In all my years I have never been so pleased with the service we received from this banker, and bank. I’m referring everyone I know to go to EECU Denton Highway Watauga TX”