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September 2023 by Starrlette Smith
Amazing customer service from Rey today! He got me exactly what I was looking for! Excited to know that it was launch day and they weren’t sold out !!! 10/10 recommend getting a phone here through Rey, he wasn’t a pushy sales person like at most stores i’ve been to and pushed into accessories not needed. Overall the whole experience was pleasant and fairly fast, about an hour.
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August 2023 by Charlene De La Rosa
Thank you Mr. Rey Hernandez for always helping me with my account and being there to walk me thru the contract/new device with patience you’re absolutely amazing!
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August 2023 by Google user
Thank you Mr. Rey Hernandez for always helping me with my account and being there to walk me thru the contract/new device with patience you’re absolutely amazing!
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January 2023 by Diane Whitener
My rep ONESIMO, was excellent … he was patient and very concern with my issue concerning my bill… rep displaced excellent Customer Service…need more reps like him ….Awesome
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January 2023 by Daniel Johnson
10 out of 10 experience! I highly recommend Stephanie, she was able to help me quickly and professionally.
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December 2022 by Daniel Ayd
Onesimo helped me out. Very professional and worked hard to get me taken care of!
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November 2022 by stuart forbes
It started as a bad experience but a woman stepped up and was the hero. She picked up where another guy dropped the ball.
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September 2022 by Marcy Mallory
Jared was awesome Friday and today helping me transfer services. He answered all my questions (sometimes multiple times) with extreme patience. He did a lot of the typing for me which my arthritic fingers appreciated. He and the Waxahachie store are now on my cookie list for people who go beyond helpful. Thanks again, Jared:)
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September 2022 by Todd Frank
I took my damaged IPhone in to get a new one. Onesimo Vasquez was the person who helped me.Mr. Vasquez was extremely knowledgeable and very professional. He set up my new phone and was very thorough on explaining everything. I will definitely being going back for my future cellular needs
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July 2022 by Sarah Womack
While traveling I bought a new phone and was unable to send or receive calls. I was pretty upset. We found the Waxahachie store along our route and stopped in. Johny Faustino quickly sat us down and calmly determined the problem with my phone, and immediately fixed it. I am pleased and grateful for the fast service. By the way the store was pristine, and there were two other eager employees ready to help.
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July 2022 by Tricia V
Marty was extremely helpful to us on two separate occasions. She was nice and friendly, we highly recommend going to her!
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June 2022 by Lisa Zimmerman
Had a great experience. Adan was very helpful & professional. Nice suit also. Glad I came in.
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April 2022 by Harvey Roberts
Chase Ross was great at taking care of me. The transaction was smooth and I was extremely happy with my visit.
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March 2022 by Brandy Harris
Avery was absolutely amazing!! She made our trade in experience smooth and fun! She’s a true asset to Verizon. Exceptional customer service!
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March 2022 by Brittany Wright
Jared was super awesome and very friendly and patient with me and my 2 small kids I had with me, he helped me get a new phone as well as help me entertain them. Super good hearted guy, thank y’all for the help!
