Cellular Sales, a local Verizon store located at 507 Us Hwy 77 in Waxahachie, offers a friendly and helpful in-person Verizon Wireless experience. Customers can get assistance with upgrading their phones, including Apple iPhones, Samsung Galaxy, and Motorola devices, as well as help with Verizon plans. The store also features wireless accessories, exclusive Verizon services, and current promotions. Customers praise the staff for their excellent customer service, mentioning employees like Dean Butt and Rey Hernandez. Dean is known for his support during phone upgrades and trade-ins, providing humorous and helpful assistance that makes the process easy and enjoyable. Rey is appreciated for his patience, knowledge, and non-pushy sales approach, making the experience pleasant and quick. The store staff are also willing to go above and beyond, such as opening early during a meeting to help a customer get their phone back up and running, even in difficult circumstances. Overall, customers highlight the store’s attentive service, quick support, and staff’s dedication to helping with devices and accounts, making it a trusted place for Verizon needs in Waxahachie.
I went into the Waxahachie Verizon and was assisted by Diamond. Came in and received the best customer service I have ever had from any agent. She was professional, listened, and resolved all of my needs immediately. Made me feel like a valued customer. A plus service of excellence!
February 2026
Thank you diamond for you’re help today go visit diamond good deals
February 2026
Diamond was exceptional. Helped us with everything we needed.
