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February 2024 by Karla Pilkington
Sean, was very knowledgeable of products and services. The experience was very positive!
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February 2024 by mary scott
Jordan and Tom were a huge help and went above and beyond for me and helping me with my account. Although we weren't able to fix it in store today they did encourage me to keep in contact with them and it will get fixed soon. Very pleased with the customer service I received from these 2 wonderful men!
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February 2024 by Darren Keck
Very helpful after I damaged my old phone.
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February 2024 by Tony Spires
Sean was great! Very knowledgeable and helped us to decide on the products that were best for us. Unfortunately, one of the watches we purchased didn't hold a charge. They don't take the watch back at the store unless you pay a $55.00 restocking fee. Had to send the watch back to Samsung! Now we're waiting on them to return the watch.
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January 2024 by Karli Chambers
Worst customer service ever!!! I might not ever go back to that location again. Zach was completely unprofessional to the point I am now looking for a new phone provider altogether, and we have six lines. DO NOT GO IN THERE, FIND A DIFFERENT LOCATION.
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January 2024 by David Shires
Excellent customer service!
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January 2024 by Jed Moorhouse
My wife and I came into the store to upgrade phones and within 30 minutes we both had our new phones and were on our way home. Our sales rep., Dillon, went above and beyond to get us the best phones for the best deal! 5-star service!
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December 2023 by Antonio Rajan
Amazing store. Always polite, accessible and very knowledgeable in all the products. This store should be the blue print for all other stores. My cousin Dillon is the tall dark handsome store manager. If you’re ever feeling down, go hug him. He’s beyond awesome!
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December 2023 by Richard Dennis
Wife’s phone would no longer charge consistently, stopped at AT&T to see if they could identify the problem. Eric was kind enough to charge the phone & evaluate the battery life. He was professional, personable & pleasant to deal with. Now wife has a decision to make, new battery or new phone.
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November 2023 by Marc Acosta
Kyandra was BEYOND helpful! She went above and beyond helping us with the problem that wasn’t even AT&T related and still helped, 10/10 would recommend
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October 2023 by Daphne Lupfer
We were given incorrect information about the cost of adding a phone to our account. Our bill went up 20% more than we were told. I’ve been an AT&T customer for over 20 years and this has never happened. Don’t know if it’s because the associate was rushing — the store was busy — or if he was distracted because he was training a new employee. Very dissatisfied.
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October 2023 by Amie G
This store has the worst manager we have ever experienced. Someone should teach him the definition of customer service. The Hudson Oaks store is so much better!
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September 2023 by emily green
Charles is amazing and very knowledgeable. He was able to help me upgrade my phone and add a business line. Best AT&T experience I’ve ever had.
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September 2023 by James Bigham
Best service ever and awesome staff, for the life of me I can't remember the lady who helped me but she got me all taken care of and even the manager conversated with me. If I figure it out I will for sure edit my post she deserves the recognition
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September 2023 by apple toon
Kyandra was so kind and funny and helped me and my boyfriend get him a new phone. we had a great experience!!
