“Bankers were very helpful helping me get a hold off of my check, I have been a customer here for a little over two months and this bank has been nothing but excellent, especially coming from a fully online bank like chime. It’s so nice having a branch that I’m able to walk into and get help from a person not always having to do everything online”
“Miss Leslye Booth took care of us. We had 4-5 areas of banking business to bring. She handled each one with care and knowledge or found the knowledge. Thank you, Leslie!”
“I’ve had a bad first experience with this Bank and it took a while to get it figured out
That being said the customer support was always very friendly and ready to support
Now that everything is working this bank offers a pretty solid banking experience and I will be continuing their services
(This is an edited review)”
“I've read some of your negative comments. And they make me laugh they have to be from some rude customers because I've had this bank for going on 6 years now and I've had nothing but great customer service experience I've been helped out with every issue that I've had nothing but good things about this bank.”
“My wife had negative 3 dollars in account and I added 35 dollars to make it positive 31 dollar s she goes to use the account they tell her she's negative 8 something I go to talk to them they tell me I can't because I'm not on the account what I crock when I presented them with her card finally they fixed the problem”
“I'm changing my previous review. Tammy (i hope I spelled that right) personally reached out to me and figured things out. I'm thankful everything is as it should be now. Thank you!”
“We have had numerous loans through the Fort Worth Community Credit Union, and have always had a great experience. ( as far as you can borrowing money). The interest rates can't be beat. Great rates on credit card as well. They have helped us save a lot of money by allowing us to transfer high interest credit cards to a reasonable rate card. We got a handle on our credit and saved money. Can't beat them.”
“Opened accounts for myself and my children in March and have been highly satisfied! They answered all my questions happily, have always been super nice and the girl at the drive through is always so nice and knows me right when I pull up! Highly recommend to anyone looking for a local bank! I truly feel like a valued customer rather than just a number.”
“I unfortunately let a potential hacker have my electronic password. I worried about it and the next morning I went to the bank, they suggested I close all my account and reopen new accounts. This is worse than getting a credit card hacked but the bank has gone out of its way to make sure my money directed to old accounts gets deposited.”
“I'll call them so mad about a problem and they are just so nice and fix it right away. I love you guys. Yall are the best. Haley Praytor is a outstanding customer satisfactory employee.”
“Kylie Kincaid is the most amazing person!!! I deal with her 3-5 times a week and she has the BEST customer service possible. If you need anything from Plains Capital.....Kylie is your go to person!!!!!”
9AM - 5PM
102 N Main St, Weatherford
Banks
“Once the transition from BBVA fully happened, I've had great experiences with this branch! The staff has been friendly and helpful. The manager has proven to be honest, and has high-character.”
8AM - 12PM 1 - 5PM
800 Santa Fe Dr, Weatherford
Banks
“Exceptional Customer Service from an industry that generally seems more than happy to take your money rather than take care of you and your money. It takes a lot of effort and love to do what these folks do. I am truly impressed!”
9AM - 5PM
225 I-20, Weatherford
Banks
“When a cashless gym I joined demanded two payment methods for automatic payment, two days later I started getting fraudulent withdrawals from my account. Chase investigated and returned the money from the theft totaling $207.35. I highly recommend this bank for their due diligence and excellent customer service.”
“I have been using the Weatherford branch and have always had a good experience. The managers have been very helpful when I need them. The tellers are also friendly. And if you call for assistance you get someone from Texas and can understand them.”