Chase Bank at this branch is highly appreciated for its friendly and welcoming service. Customers often mention the helpfulness of the tellers and staff, including managers who go out of their way to improve the banking experience. One manager, in particular, is praised for her fantastic support, working hard to make difficult situations better. The staff, including individuals like Ashley Roman and Jacob, are recognized for their efforts and personal attention, with Jacob even greeting customers and assisting with tasks like coin rolling. Though initial visits may sometimes involve waiting, the staff are attentive and eager to assist when approached, often providing quick and efficient service. Customers transferring accounts have had positive experiences, with staff like Jordan ensuring clarity and making the process smooth by taking the time to answer questions. Overall, the branch is known for fast, friendly service and a welcoming atmosphere, making it a good choice for banking needs in the area.
Need to work on their drive thru service. Most of the time, only one lane open. Also, never had a back refuse adding someone to an existing account, because of their credit score. What the heck. I've banked with BOA for over 30 years. Never had an issue there
March 2026
When a cashless gym I joined demanded two payment methods for automatic payment, two days later I started getting fraudulent withdrawals from my account. Chase investigated and returned the money from the theft totaling $207.35. I highly recommend this bank for their due diligence and excellent customer service.
January 2026
T J was helpful & answered all of my questions. All employees here are friendly & welcoming.
