Jerry Durant Auto Group is a dealership known for its friendly and helpful staff, making the car buying experience enjoyable for customers. Many reviewers highlight the reliability of their used cars, noting that unlike other dealerships, they do not reset warning lights to misrepresent vehicle conditions. Customers have reported satisfaction with their purchases, feeling confident that they received good quality vehicles without unexpected issues. The sales representatives, including individuals like Mario R. and Darrell, are praised for their knowledge and charm, providing assistance throughout the buying process. The finance department is noted for its efficiency, allowing customers to complete their transactions quickly. Even during construction at the location, staff members remain patient and attentive to customer needs. Overall, Jerry Durant Auto Group has built a reputation for excellent customer service, making it a preferred choice for those looking to buy a car, whether new or used. Many customers express their intention to return for future purchases and recommend the dealership to family and friends.
Very nice , will be going bk to them and not granbury!
October 2022
Called for appointment for an oil change, sales person stated they did not have an opening for the day, had to asked when, she said the right things, but her heart was not it it, she continually sighed through out the conversation.
September 2022
Thank you to Brian and the service department to help me get my key replaced for my car!!!!