“Doug He helped me with one of my tanks that had a clogged valve, and he helped me with that without charging me. He explained the problem to me and was very kind.”
7AM - 8PM
9751 US-290, Austin
Propane
“UPDATE: After Several attempts, someone in management was able to take care of us. They not only honored the rate, they sent their truck next day to us to fill up. Thank you!
Received this postcard in the mail. Called to order since code was not working on site, customer service said it had expired on the 25th of August. I shared the postcard received which stated the 9.29.25 exp date, and they refused to help. I escalated, asked for management to call, they never did. I called again, got customer support who said they could help by getting a manager, they left me on hold for just shy of an hour. Their new rate is almost double. We have been customers for years. Very disappointed.”
“I had a good experience getting 6 of my small tanks refilled the only ones they don’t refill are the minis for portable camp stoves and blue ones for soldering copper pipes”