PetSmart is the world's largest pet supply and services retailer, offering over 10,000 products in stores and online to meet all of your pet's needs. The company provides a varied selection to cover the needs of dogs, cats, birds, fish, amphibians, reptiles, and several breeds of small animals like guinea pigs, gerbils, hamsters, and mice. PetSmart offers convenient online shopping with two-hour local pickup, as well as services like dog training, pet grooming, pet boarding, and pet adoption. Customers have shared positive experiences with PetSmart's Pets Hotel, praising the kind and considerate staff who went above and beyond to ensure the pets and their owners were comfortable. The staff's thoughtful approach and attention to the pets' emotional needs have been appreciated. Additionally, customers have highlighted the great customer service, with associates providing helpful assistance in finding the right products. The grooming services, particularly with a specific groomer, have also been praised for the excellent care and attention provided to the pets.
Where we take our pups for the PetSmart hotel and to get groomed. We have used them in Dallas, Webster, Pasadena, Albuquerque, Lubbock, Denver, and Mansfield. I am glad that this location does have a PetSmart Hotel, Banfield Pet Clinic, and Grooming.
July 2024
Great customer service. My dog had to be out on the Sciece Diet Prescription food, and the associate walked me right to where it was and carried it to the register for me.
May 2024
I just brought my dog in for a nail trimming. Although she did not get her nails trimmed, she still received a very positive experience. This thoughtful mindset will eventually build my pups trust with the staff there. I appreciate them taking the time to prioritizing my dog’s emotional needs
