The UPS Store
Shipping CentersHours:
701 S Capital of Texas Hwy Ste D420, West Lake Hills TX 78746 Hours
About The UPS Store
The UPS Store in Westlake is highly praised for its friendly and helpful staff. Customers appreciate the fast, courteous service, whether handling simple returns or large, heavy items like treadmills. The store offers a high level of customer care, with staff willing to assist with unloading, packaging, and providing clear options. Many mention the convenience of the new location next to HEB, making visits quick and easy. The staff consistently demonstrates kindness, professionalism, and a genuine desire to help, creating a welcoming environment. Customers value the store's old-fashioned customer service and are willing to go out of their way to return, highlighting their satisfaction with the helpful and knowledgeable team. Overall, The UPS Store in Westlake is seen as a reliable, friendly, and efficient place for shipping and returns.
Most Recent Reviews
July 2026
So friendly and helpful! Clean and convenient too. This store has been great for us!
February 2026
Printing is $3 for the first page which feels like daylight robbery. Staff are kind and helpful.
February 2026
Rikka was super sweet even though I had a million returns! She was super fast, kind and pleasant to work with!!! Thank you!
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- West Lake Hills, Texas
