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“You need great service, go here. They are friendly, helpful and I found them by accident. Mr. Kelly the new Manager, is very professional. I thought I needed a new tire and they checked it first, come to find out, I didn't.”
“The best service I've ever had.
Will continue using them.
They deserve a 10 star review.
I have used them a many of a time and they go beyond what is expected.”
“I WAS SO PLEASED WITH THE EXCELLENT SERVICE I RECEIVED AT FAITH AUTOMOTIVE ON WEDNESDAY JULY 5,2023 WHEN I TOOK MY 2014 SMART CAR FOR TWO PASSION TO GET SERVICED,
AND I WILL CERTAINLY BE TAKING MY CAR THERE IN THE FUTURE.
MAY GOD BLESS THEM TO BE INLONGVIEW, TEXAS FOR MANY MORE YEARS TO COME”
“Been to a lot of valvolines but this shop took extra care of me just by doing their norm. Great experience, was actually surprised how well they took care of me. Thought I was getting up charged for something but they were just doing their job. Big thanks to Zee, Ginger Benny and the manager Cody !!!”
“I had a great experience here! The customer service was excellent from everyone I interacted with. The technician who helped me was very kind, professional, and took the time to make sure everything was taken care of.
I came in for an oil change, and they went above and beyond. They checked and fixed my tire pressure without me even having to ask, checked my battery to make sure everything was good, and looked at my air filter. Even though I didn’t get the air filter replaced, they cleaned it up for me and gave me recommendations on where I could find affordable replacement filters.
This isn’t my first visit, and every time I’ve come here, I’ve received amazing customer service. Everyone is friendly, helpful, honest, and genuinely seems to care about their customers. It’s hard to find a place that consistently provides this level of service. I highly recommend them and will definitely continue coming back!”
“Hands down best shop in town i honestly dont get some of the negative reviews I've been a customer for over 17 years never an issue they service all my cars and my kids cars as well very trustworthy guys and knowledgeable!”
“Highly recommend this location for honest fast oil & lube services. Spent minimal wait time to enter the bay and the experience overall was a little more than an hour wait time and service together. Conveniently located near the interstate and a truckstop as well. Best point to note was the relatively low cost for the services. Full services including lube trailer was under $350.”
“My second time around and they don’t disappoint me. I highly recommend both times they have gone an awesome job will definitely be using them for all our vehicle needs. Thank you again for great customer service.”
“Oil Masters is amazing! The guys working there are all always so informative and professional when I (finely) make myself to go get an oil change. ? I refuse to go anywhere else in Kilgore ? Thank you guys!”
“Trip and his team have been taking care of my vehicles for over 25 years! He is the best! Awesome customer service, excellent pricing, and better yet they tell you the truth and repair the problem correctly the first time! I trust him and Highly recommend Tidewell Tire! They are the definition of honesty and integrity and why you should deal with locally owed businesses, you can speak directly with the owner! Tidwell Tire is simply the best!
Julie Beck”
“I went to Havoline Express Lube for my Inspection due in August. The Service was very Personable. I needed a new Gas Cap. And then I returned and passed my Inspection. Very Professional and Courteous People at Every Level & Step. I had lost my phone and the guys helped me find it! WoW. This is Why I use their Services for all my Automotive Needs.”
“Super fast and friendly service. Had to make an emergency cross-country Trip from Miami, Florida to Dallas, Texas and back to Miami and desperately need an oil change. My vehicle is a high top cargo van and most quick lube cannot fit my vehicle in their bays. Gateway had no problem getting my vehicle in and getting the oil changed. Done super fast. Highly recommend them if you’re in the area.”
8:30AM - 4:30PM
2013 Gilmer Rd, Longview
Oil Change
“LOVE…LOVE this location. VERY friendly, always do a great job. Joseph takes care of me most of the time but his other employees are just as great. Highly recommend.”
“These guys were the best! Kyle was more than helpful, and went above and beyond to ensure we had the best experience possible. I highly recommend that you give them a chance to win your business! You won't be disappointed”
“I definitely recommend this place if you’re looking for a good tire. I stopped by today and Oscar is just the friendliest guy and is very fair on prices.”
“Everyone was very professional and I brought both of my trucks up there to have the oil changed yesterday… They took care of me and I appreciate them so much for everything that they did”
“These guys are so nice! They showed me my gross air filter instead of just telling me I needed a new one and also walked me through each item I was charged for. Plus I had a handy $20 off coupon”
“Absolutely love Kevin and Chris
They both go way above for any issues we have. Been going there for maybe 15 years or so. Recently had a brake issue that took several times to get fixed correctly- when I say they did everything I mean they did.
Finally got it fixed but never told me I was wrong or it couldn’t be fixed! They said we will
figure it out and they did.
So appreciative of how they run this business and I can’t recommend them enough!”
“To the nice guy @Big 5 Tire that helped me this morning 9/7/2025 with getting tire sensors programmed! Thank you SIR!! Shout out to the two guys that got the job done!!! Y’all Rock ? ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ ⭐️⭐️⭐️⭐️”
“These prices can’t be beat and almost everything they do has a warranty. It’s not like a typical tire shop where the guys get commission on how many vehicles they get done in a day. These guys are paid hourly so be prepared to wait even if you have an appointment. They all know what they are doing and all treat you respectfully.”
“Ms.Samantha and her team are phenomenal!!! I was in and URGENT rush to get to my Dr. Office of surgery and she was aware and handled my issues VERY SWIFTLY & GRACEFULLY!! I’m so thankful!! I recommend them anytime ANY DAY! 5 stars from me! Keep up the great work Ms. Samantha! I pray this review reaches her Supervisor. KEEP HER! ???”
“All technicians i have experienced at the east loop location in longview have been polite, knowledgeable, and helpful. They are fast and efficient. Miss Olivia was very sweet when she helped me with prior information over the phone.”
“Excellent service at Walmart Auto Care! The staff was incredibly helpful and professional, making the entire experience stress-free. They worked quickly, getting my car serviced in no time, without compromising on quality. I appreciated their attention to detail and clear communication throughout the process. I'll definitely be returning for any future auto care needs!”
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“Extremely impressed with the service at White Oak Oil Change! I went in expecting to wait, but the team especially James had me taken care of and back on the road in record time. James was super friendly and explained everything clearly, and the whole crew was professional and efficient. I highly recommend them if you value your time.. kudus to James and his entire team..”