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“Unfortunately my AGM batteries were prematurely worn due to me not knowing to switch my inverter to gel cell when I had installed them. The guys at Intrastate in Tyler also made me a new jumper cable. I anticipate years of dependable use from my new wet cells now that I have a better understanding of how to maintain them. Thanks Interstate.”
“The O'Reilly store on Broadway in Tyler is AMAZING!! The people that work there are so helpful and are always willing to go the extra step to help you out! For the past 5+ years, I only get my parts at this location and never shop anywhere else!!!”
“Excellent customer service from Daniel he was very help and kind. He showed me what light I needed and explained why it gave out and fixed it. The best and smoothest experience I’ve ever had. Thank you Daniel your customer service was outstanding. Need more like him.”
“I came the night before and my battery was tested by a worker and he said my battery was good. Came back tonight and another worker named Robert tested my battery and it was bad....Thank GOD for Robert.....he saved the day!❤”
“The guys got me fixed right up. My windshield wiper came off while I wad driving. Pulled in, bought the wipers and the guy came out and put them on for me in the rain. Great customer service.”
“As a Christian, I appreciate businesses that benefit their customers. By providing a quality battery along with an 18% discount promo code will make me consider batteries plus again. Thanks”
“The manager Dewight went the extra mile today for my husband ( who had recently had heart transplant surgery) and replaced a battery and air filter so he would not have to deal with it. It is very rare to get that kind of customer service . We are O’Reilly customers for life!”
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“Since I have gotten older I always try to be ready for a emergency in case the Auto store is closed. I bought a new Starter last year in January from this OReilly store. I traded the vehicle in on a new one & still had the new starter in box. I took it back to O'Reilly's today and they gave me back all of my money back and its been over a year. No hassle, no bad treatment. This has been my store since I moved here in 2019. Can't say enough about how nice and considerate they have been to me. Will always be going back for more parts there. The Greatest bunch of Guys you could ask for. Thank You!”