AutoZone Auto Parts on Kemp Blvd in Wichita Falls, TX is a leading retailer of auto parts, including new and remanufactured hard parts, maintenance items, and car accessories. The store is well-stocked and the staff is friendly and helpful. Customers are impressed with the amazing customer service, and one employee, Ryan, is particularly praised for his exceptional assistance. Customers report that the staff goes out of their way to help with their current projects, and Ryan is highlighted for his kind and accommodating nature. He went the extra mile to ensure a customer's key fob battery issue was resolved, even trying a different size to find the right fit. Customers appreciate the genuine care and above-and-beyond service they receive at this AutoZone location. In addition to the excellent customer service, the store offers free battery testing, engine light diagnostics, and loaner tools. Customers can also receive printouts with information about error codes and part replacement instructions. Overall, the AutoZone on Kemp Blvd is a highly recommended destination for all automotive needs in the Wichita Falls area.
Our coolant line snapped and we came in asking for a specific part. The staff are so helpful and the manager is very knowledgeable got us the right part to fix it right in front of the store. Thank you so much for your help and tools you lend us.
May 2025
Very helpful.. I didn't make a purchase but not for lack of knowledge.
May 2025
They’re efficient and stand behind their products.
