First Bank is a locally-owned community bank established in 1907, with locations in Wichita Falls, Frisco, Burkburnett, and Iowa Park, as well as loan production offices in McKinney, Fort Worth, and Plano. The bank has built a strong reputation for focusing on individual customers and local communities, maintaining success even amidst challenging economic conditions. Customers consistently praise the bank's exceptional staff, highlighting their professionalism, knowledge, and genuine care. Many reviews commend specific team members, such as Andy Butler, Jack Cooper, Andrea Holt, and Nora Slyter, for their outstanding customer service and responsiveness throughout the loan process. Clients appreciate the ease of communication and the personal attention they receive, noting that their questions are welcomed and addressed promptly, even outside of normal hours. The experiences shared reflect a commitment to making banking a pleasant experience, whether for mortgages or checking accounts. Overall, First Bank is recognized for its dedication to providing quality service and support to its clients, making it a trusted choice for banking needs.
Patsy and her team are amazing. This loan process has been one of the best I have ever experienced. I would recommend her to anyone looking for a loan.
October 2025
Nick Mathis made this whole process much easier . I would highly recommend Nick and his team.
July 2024
Nora Slyter, of First Bank, has helped use with mortgages on several occasions. She is always friendly and informative. To Nora there are no stupid questions. She works to help us achieve our goals and I can’t imagine using any other loan officer. Thanks, Nora!!