First Bank is a locally-owned community bank established in 1907, with locations in Wichita Falls, Frisco, Burkburnett, and Iowa Park, as well as loan production offices in McKinney, Fort Worth, and Plano. The bank has built a strong reputation for focusing on individual customers and local communities, maintaining success even amidst challenging economic conditions. Customers consistently praise the bank's exceptional staff, highlighting their professionalism, knowledge, and genuine care. Many reviews commend specific team members, such as Andy Butler, Jack Cooper, Andrea Holt, and Nora Slyter, for their outstanding customer service and responsiveness throughout the loan process. Clients appreciate the ease of communication and the personal attention they receive, noting that their questions are welcomed and addressed promptly, even outside of normal hours. The experiences shared reflect a commitment to making banking a pleasant experience, whether for mortgages or checking accounts. Overall, First Bank is recognized for its dedication to providing quality service and support to its clients, making it a trusted choice for banking needs.
Jenny Goddard was amazing! We looked at close to 200 homes and she provided details before we saw any of the homes. She was prompt in answering all of my many questions. Best loan officer I have worked with yet! Highly recommend her and First Bank!
March 2026
Jenny is a blessing! She helped us tremendously along the way. She was very patient and worked diligently to find us the best loan for our situation. I cannot thank her enough for holding my hand throughout this otherwise stressful and exciting event of buying a home. Would recommend her to everyone! Thanks Jenny!
October 2025
Patsy and her team are amazing. This loan process has been one of the best I have ever experienced. I would recommend her to anyone looking for a loan.
