Union Square Credit Union is a financial institution that has received positive reviews from its customers. According to the reviews, the credit union provides a personalized and professional experience, with courteous and helpful customer service representatives. One customer was particularly impressed with the assistance they received from a representative named Josh McWhorter, who welcomed the customer, made them aware of various offers, and provided prompt and attentive support whenever the customer had questions. The customer, a professional working in public service, stated that Union Square is one of the best organizations they have encountered in terms of customer service and that they are a member for life. Another customer, who had faced financial difficulties due to a work-related injury, praised Union Square for refinancing their car loan at an amazing interest rate of 6%, compared to the previous high rate of 18%. The customer also mentioned being approved for the credit union's credit card with a 13% interest rate, and appreciating the various perks offered to members. While some customers noted minor issues, such as confusion over account names, the overall sentiment expressed in the reviews is one of satisfaction and appreciation for the credit union's services and support. Union Square Credit Union appears to be a reliable and customer-focused financial institution that strives to meet the needs of its members.
Very patience & helpful with what problems I need to take care of.
February 2026
I have been with them since Nov. 1982. I would not go anywhere else. People can trust USCU to help them bank safely and in today's world that's critical. I've had car loans personal loans questionable charges on card and every need has been handled expeditiously. Staff mem bers treat you well are friendly yet professional.
January 2026
I recently had an excellent experience refinancing my auto loan with Union Square. The process was smooth, efficient, and professionally handled from start to finish.
