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March 2024 by Jason Michael
Ruby M. was very knowledgeable and helpful. Appreciate that!
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February 2024 by Aaron Yalcin
The service with Rudy at Autozone was great! I am a deaf man and Rudy did wonderful communicating with me and helping me out with the diagnosis of my Tahoe and helped me get what I needed!Erin Yalcin
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February 2024 by Danny R Steward
They have the best price
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February 2024 by Modtrice Ford
Ruby was Awesome!!! I was scared to come in. Idk anything about a car but Ruby helped me get right! He checked engine and helped me get the right stuff for my vehicle. I'll definitely be back!
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February 2024 by Chris Burns
If you need help Micheal is the way to go talked me through how to replace some stuff on the work truck
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December 2023 by Maria Tizapantzi
Michael was awesome helped me with my battery and other things very knowledgeable thank you once again ?
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December 2023 by Amie Greene
Michael Partridge helped me with everything I needed. He gave me a recommendation and even drew me a map of where to go. I walked in feeling anxious and left feeling relieved.
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December 2023 by Lesli Gonzalez
I just went to auto-zone , because of of my headlights was off . URIAH F , helped me to change my head light because I did not know how too . He was so nice to help me and teach me how . In the other hand the Manager on Duty did not want him to help me at all . I found it really disrespectful how the manager was rude over him helping me change a headlight . Thanks so much Uriah , without your help I wouldn’t have had know how to do it myself !! Great costumer service Uriah .
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November 2023 by Steven Barnes
The lady with purple hair and tattoos was very dry. I asked her how her day was and she said fine in a very poor tone. I then quickly told my phone number to her, because she was in no time to play games. I said my number AS FAST as I could. The whole interaction felt entirely rushed and not customer oriented.
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November 2023 by Jmillly
The elderly worker on 11/3 at 9:15 interrogated me about a returning an item I never used. Asked me the same question 13 times and my answer never changed because I never used it.Tells me he’s been lied to before and he’s worked at 3 other auto store locations. I got my return, but the guy is a douche. Everybody else at this location is awesome expect for negative Nancy.
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November 2023 by Msworkinit2010
We are definitely going to have to do better?! I go into the auto zone in willis. If I hate my job was a person she would be in there. She had the worse attitude . Hispanic butch looking chick! Again, we must do better. That's ALL that's the review. Now let me get in my car and go in about my business. Whew?
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October 2023 by John Aikman
Went in to have them run the computer because my check engine light came on. Extremely friendly employee hooked it up and within 2 minutes told me what the issue was.
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October 2023 by Ryan
Great place to stop and get whatever you need for vehicle, great customer service too
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September 2023 by bobbie clayton
After reading some of the reviews, I realize I’m not alone. It is absolutely the worst customer service that I’ve ever received at an AutoZone. The sales person named Uriah gave me misinformation last night and this morning. He said they could not and would not jump my car because of the car’s electrical technology. He was argumentative because as I communicated with him, he began to deflect saying I was angry more than once because I asked him questions. I asked if they would install the battery; he said no because of the wiring. Then a coworker came out looked and said he could install the new battery. I said NO THANK YOU.
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September 2023 by Rebecca Lee
Great help at auto Zone on 1097 in Willis when I needed a new car battery. Aaron changed it quickly amd I was on my way!
