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July 2025 by Kathy Applewhite
If I could give 100 stars I would for Kay at the Boost store in Willis! He went above and beyond to help me with a very complex issue regarding my current plan! He was so professional and friendly and patient throughout the entire process! I've been a customer with Boost for years and will continue to be due to his excellent customer service and knowledge! Thank you so much for helping me today! I appreciate it so much! Thank you thank you thank you! Go Boost! GO KAY!
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June 2025 by Bridget Gattis
Kay was a wonderful young man .He made us happy with everything he helped us with . We would give him 10 stars if we could.
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April 2025 by Jean House
Honest prices & good customer service
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April 2025 by Miguel López
The phone prices are very cheap and the reps are very friendly.
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March 2025 by alexis alvarado
I'm was a new customer who switched recently and I have to say customer service with kay is always 5 stars, he is very understanding and always looks for opportunity to help in anyway he can. I am happy I made the switch I have always had issues with all the other companies I have been with.
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March 2025 by Brandi R
This is sad ,I want to give a good review based on employees but I've been here everyday for a couple days at 10 and it's never open. I call no answer anytime, so when exactly is this store open now ?
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October 2024 by kimberly
Kay took care of me. He’s a great guy, answered all my questions and upgraded me to a new 5g phone with an amazing discount! Came out with 2 new phones and accessories for my sister and I. Great customer service, overall very nice experience.
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August 2024 by Amanda Reeves
There was a younger gentleman that was running the store he was in the locked store before closing time I do understand he was young but to be rude when you are trying to ask him a question and then for him to give out false information that was the worse experience we have ever had with a person working for boost mobile
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July 2024 by Gary Hunter
I went in their yesterday and asked her for the $25.00 plan I see advertised all over and she laughed at me. Then stated they have a $50 or $60 plans. I was shocked. You can see they mostly get paid on commission. I walked out and she didn't care. Later that day I went into a store in Conroe and got the $25 plan( with resistance). Their company sure pushes them to NOT sell that inexpensive plan. Then the salesmen requested a tip??? Dang Boost, pay your employees. I hope I'm pleased with their product ( unlike their sales people).
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July 2024 by Rodney Porch
Khudair did a great job with us his customer service was great he got us everything we needed phone and cases
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July 2024 by Banica Young
Khudair, did very well for us helped us get new phones, gave us everything we needed.
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July 2024 by Julio Navarro
Khudair did a fabulous job assisting me with an upgrade on my phone, I've been with boost for15 years and this has been the best by far.
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June 2024 by Jo Nicole
Always great service!!
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May 2024 by eileen morgan
Khudair is thee best
! He gave me the best deal,and the best customer service. I'll
be a faithful customer because of the good vibes! Nice store.
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March 2024 by LaNiece Johnson
What a great store and a great sales representative! Always opening on time and being so courteous. Jumanji the manager up at Willis! Just got these two accessories for such a low price and everything! Jumanji if your watching this, appreciate your support and help. Coming back to purchase my husband's phone and get him those large speakers they got in sale!