-
March 2024 by Jeff h
Doest seem to keep atm operating so you wont take money out of your acct think about closing to acct down and going to welsfargo across the interstate
-
February 2024 by Anastasia Shiriyazdanova
Helpful staff.
-
February 2024 by KathyJo S. Manes (Texas Redneck Pure Blood)
Nowadays I just do the drive-thru before when I wanted to go in the door handles are so dirty I just can't get past the dirt on the door handle. Everywhere else inside the lobby is very clean and everyone is nice I only go once a month because I have to make my rent payment at my landlord Bank but personally I do not do my banking here because of the front door entrance is filthy and I have brought the employment staff and management multiple times showing them that they're cleaning staff needs to clean the door handles…
-
November 2023 by Karen Clark
Great people
-
October 2023 by Teshia Rashid
Went to this location 10 minutes before closing to open another joint account and was told no because its almost closing time and the process takes an hour. My other joint accounts didnt take that long. Must be nice to be able to decline providing customer service because you want to go home. Giving at least 2 stars because they were nice with their no.
-
July 2023 by laurie Pruitt
I was at this location specifically because my debit card was used forfraud. Sara was kind enough to help me trough the security process which took about a half hour. She was patient and kind. I felt bad because there were people in line. I thanked them for their patience. I am grateful for the time Sara spent with me to solve this fraud usage against my bank account. Many thanks, Sara?
-
May 2023 by andrew scobie
As soon as I pulled up to drive thru waited over 30 minutes to get cash from this bank it’s been happening like this every time I come here do try to avoid coming here.
-
March 2023 by Elaine Trejo
unprofessional super racists i have never been so badly treated
-
March 2023 by Scott Beckius
Just as bad as Chase in Conroe. Refuse to answer the phone or provide any assurance.
-
March 2023 by Lee Trentlage
Only one teller working a Friday line is out the door, ridiculous bank hire some people we can't wait an hour.
-
August 2022 by Karen Tymniak
This branch of Chase Bank provides excellent personal service. I have worked with Brian Ledyard (the branch manager), Sydney Dowdle, and Cliff Ely (investments).All provided helpful, professional service in a caring manner.I highly recommend this bank for their service.Having said this, the phone service for the Chase system overall is awful! It can take hours to get hold of a human being even as a private client.
-
August 2022 by Paulina Kieliszewska
We have a buisness account here and have personally banked here for over a decade, the customer service is excruciatingly slow and the one time I needed to cash a check I sat in the drive thru buisness like for over 20 minutes. I was asked multiple times if I had accounts here and even after providing account info, wasn’t helped in a timely fashion. Will be moving to a smaller institution with better service.
-
April 2022 by George Renner
The 3083 branch was shut down so this was my first visit to this branch. Excellent customer service provided by Megan. Zero wait time.
-
December 2021 by Billy Guerrero III
I have called two days in a row and ZERO answers. I have called at least 10 times and no one answers the phone.This is the worst service for my business account.
-
December 2021 by Jacob S.
These fools couldn't answer the phone to save a life. I call and I call and I call but never do they pick up. And every time I go up there, the place is empty?? You mean to tell me y'all are slammed every time I call? I don't think so, Bc trust me I've called a lot.