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November 2023 by Dakota DeFore
They were able to get my car seen quickly and after determining it was a transmission issue they got it in with another shop to get looked at immediately. Communication was excellent the entire time the car was being seen and I would definitely bring another vehicle here for repairs.
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November 2023 by Bob M.
European is the only place we take our car and SUV. Took my wife's SUV in to have brakes checked and upon evaluating, they called to tell us she needed new tires badly. This place is the most honest and reliable company. We highly recommend them... James and his crew are the BEST!!
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November 2023 by Andrew L.
If you're looking for a trustworthy car repair place that isn't going to take you for a ride, this is your spot. I took my car to another business (has fire in the name) and I was quoted for thousands more than what European Auto quoted me. I ultimately chose European Auto and they fixed everything up and did it all within the day (my car now runs just like when I first bought it years ago). Do yourself a favor and come here.
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October 2023 by Keara “The Bitcoin Queen” Scott
I've taken my vehicle here 3 times for thousands of dollars in repairs. Sunroof leak was never repaired after 2 visits and 2 bills. They repaired my broken door handle but got grease all over my headliner and broke many clips that hold the door in place. Communication was good but after having repairs done on their "repairs" im finding out just how over-priced their services are. They did fix my AC after 2 tries and 2 bills. They did replace engine mounts which stopped my car from shaking. They did go over the vehicle and provide a thorough list of concerns for my newly purchased used vehicle. Parts are over-priced and you can only use their parts. Kendra, the front desk, assistant is a lovely and kind woman.Services: Auto engine diagnostic
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August 2023 by Sandra and Wes Ward
European Auto is awesome! James and his team exceed my expectations every time! They are affordable and knowledgeable, I recommend them to anyone and everyone. They were able to bring my car back to life after it was in a car coma for about 5 years AND stayed waaay under my budget. Since then I’ve been back a few times for different things and other vehicles because I know I can trust them. James proves he cares about your situation with not just his words, but his actions and Kendra kicks butt at the front desk!
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August 2023 by Bryan Cornelius
I have used European Autos several times. Mostly impressed me by saying nothing was wrong with my 4runner....just a bad driver.He could easily charged me and I would have never known.Whole place from inside to outside are extremely professional and friendly.
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August 2023 by Tom G.
OMG - I can not say enough GREAT things about these people!My 82 year old recently widowed mother knows nothing about cars, technology or frankly handling anything my father always handled taking care of her the past 60 years.Her Mercedes E-class needed a new auxiliary battery, oil change and other small gremlins/messages that popped up.I live 200 miles away and couldn't bring her car in for her. She had never heard of Uber and scared of taxis.When I called to schedule service, Kendra answered the phone and was the kindest, most supportive woman, who put me in touch with James who told me not only would he have a technician drive my mom home after dropping her car off but that they would also drop the car off when completed!!! I was planning to drive 200 miles to pick it up so it wouldn't stress my mother out but James took care of that for me.My mother dropped car off and James called me and gave me a detailed quote, which was exactly as expected and under budget compared to the dealership 50 miles away from her. He called me again when it was completed and said he was on way to pick mom up and have a technician take him back so my mother wouldn't have to. WOW! I was so happy!The only car related surprise I got was the kind you NEVER expect! A GOOD ONE! James told me that he found a faulty switch and ran over to get a new one and he replaced it at no cost to us. ($85 cost to him) He said he didn't want any question about it later. Are you kidding me!? My mom was in tears of joy just knowing there are people and businesses like this that still exist. We will FOREVER use EAS for all future needs.This was my first dealing with this service center and as far as I know my mother's as well. This is not a fabricated story in any way and I will take any calls to act as reference for James, Kendra and European Auto Service.THANK YOU!Tom Gore 972-849-8490
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July 2023 by Adan Soto
Wow. Nicely surprised about this shop. I was looking for an honest mechanic for Porsche. James took my car and replaced brakes and an axle. The price of the repair was highly competitive and their time frame, much more less than expected. For sure I will bring my cars in the future. Thanks guys.Service: Auto brake repair
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June 2023 by Geoff
Great first experience. Friendly and informative reception, prompt appointment availability, work done exactly as requested - nothing more, nothing less. Fair prices. I will be back.
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May 2023 by Augustine Ozuniga
The reviews speak for themselves. I was relieved to know that James, Kendra, Dave and the rest of the team were able to serve me as quick and efficient as they did. The dealership quoted $5500 for work European Auto Service did for $2700! Thank you James for taking care of me! 10/10 Would RecommendServices: General repairs & maintenance
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April 2023 by Tracy Bryant
James was extremely nice and thorough with his observations with my Mercedes. He fixed everything and his pricing was extremely reasonable.Services: General repairs & maintenance
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March 2023 by Brian Marcus
The European auto team is first class. Great people, great service and they didn’t need an arm and leg to fix my pickup. Even though my Ford is not European, they were still happy to work on it.
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March 2023 by Silky Granados
We took 2 vehicles to this place within the last couple of months.Neither vehicle came back repaired. The 1st one was a jaguar. Janes charged $600 from us for nothing as the vehicle continued to pool back when accelerated over 50 MPH. The Jaguar was taken back for him to try to fix a second time, which he left there for 2 weeks and never bothered to call for 2 weeks.When we called him, he hadn't done anything and asked us to pick it up. He never offered us a dime on the $600 he charged for the non-repair, and never followed up with a call like his assistant said he would to explain what happened during the 2 weeks he had the car. Never offered even $50 money back as the reason we took him the car was still an issue. We also took a Mini Cooper to James during this time as well, to which he lost the battery then raised his voice to my husband when he couldn't find the battery. NOthing was done with the Mini due to lost battery which ended up being one of his employees mistakenly taking the battery.With that either. We really were jipped, $600 out, yelled at for a battery they misplaced, no communication as promised, with with not one vehicle repaired.Services: Auto engine tuning
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March 2023 by Gretchen Wagner
From the initial phone call, I knew this would be a great experience! Great communication & top notch customer service! Whenever I need to service our vehicles this will be our go to place. Thanks for taking such great care of us today!Service: Oil change
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March 2023 by Al G
Every time I come to this place, I drive away happy. Not only because of quality of their work (which is great) but also their attitude. Special thanks to Kendra on the front desk who is always exceptionally helpful. Great work done by Carson, the young gentleman who fixed the sensor issue in my Infiniti. And, of course, James who coordinates whole thing. Ten-star business!Alex GServices: General repairs & maintenance
