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January 2024 by SprayGun
Absolutely great folks. Great service. Rick is a good dude as well as the techs that work for him. Very fair.Took great pride in their work and our toy hauler.
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January 2024 by Eldon Andrus
Rick and Colby were fantastic. Great service. Recommend for all your trailer needs.
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December 2023 by Jason Biedrzycki
We just surprised our daughter with a 2024 Lakota Charger from Natalie Holt at NTS! Natalie was a complete joy to work with. She made this experience such a breeze! She went above and beyond to make this a special day for our daughter. She made the awesome sign and hung it up in the bathroom of the trailer. She showed us two other trailers like we were just shopping before she took us to the one we purchased. So, if you're looking to buy a new trailer, please go see Natalie Holt at NTS in Willis!!
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April 2023 by NaTasha C
Best trailer dealer hands down. I have been bringing all of my trailers to the Willis location for years to be serviced and repaired. The customer service is 110%. Staff is friendly and very informative. They have taken care and exceeded every one of my needs every time. Any time I have a question they are simply a phone call away. This makes is unquestionable that I return.
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April 2023 by R Suarez
This company is great. Experienced, thorough, and honest. I have had them do all the maintenance on my trailer. Karissa and the service and parts team is always willing to explain what work they are doing and answer any questions I might have.Great place! I highly recommend.
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April 2023 by Kathy Randall
April 4, 2023I am writing to thank you for my great experience in getting my trailer repaired at your dealership. I had postponed getting the repairs made because of the hassle and expense, however, your service representative, Raul helped make it a breeze. He took time explaining the repairs and cost to me; even showing me how the repairs were progresssing, and what steps would come next. He kept in contact with me throughout the process. Although I only have a 2 horse trailer, personnel at NTS gave me the personal attention I needed to be confident that the repairs were being done by professionals at the best price possible. When I was delayed in picking up my trailer, they even honored my request to keep the trailer indoors until I could pick it up. I have used a repair service closer to home, but did not receive the good customer service I received from NTS. Thank you NTS!
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April 2023 by Molly A
Unfortunately what should have been an easy and pleasant experience turned into something anything but pleasant. If I can help it, I will send my business elsewhere in the future. This was pertaining to the purchase of a new trailer. ?
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April 2023 by Dave Duncan
Outstanding buying experience nothing left to chance. Natalie did an outstanding job.
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March 2023 by Crystal Stanley
Outstanding service every time with top notch customer service! Get you in and out efficiently. Won’t go anywhere else for our trailer purchase or service.
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February 2023 by Travis Ferguson
Service department is absolutely horrible. Dropped a trailer off, 3 weeks later finally get a quote to replace some panels and a door and the quote was $1k more than I paid for the trailer. I go to pick the trailer up and the trailer was in their yard exposed with door jacked up even more than it was.
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November 2022 by Jamie De Guzman
NTS is amazing! Their service department took care of me wonderfully!! 1000% recommend!!!
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October 2022 by Isidro Rodriguez
Bought my first trailer from them, only had one issue with it and the service department repaired it quickly.
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October 2022 by Amy Drinkwater
My review is for the service department. I've been trying to schedule my trailer to get the bearings repacked for a week. When I am transferred to the service desk, my call goes to voicemail. I have left 3 messages as well as submitted a service appointment request online but no one will call me back.
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October 2022 by john lydick
I have purchased several trailers from them and been very happy with them. The service department also does a good job.
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October 2022 by Tammi Terry
Had issues with generator. They diagnosed it, fixed it and got it back to me in 3 days. Very happy.
