Kroger Pharmacy is highly appreciated for its helpful and courteous staff, with employees like Morgan, Ya Ya, Evelyn, and others providing excellent service. Customers praise the pharmacy for going above and beyond to assist with prescriptions, often taking the time to explain products and help save money. The pharmacy is known for its punctuality, with medications ready on time or earlier, and for sending courtesy texts when prescriptions are available. While some acknowledge that no pharmacy is perfect and face challenges like rising costs and insurance issues, they still value Kroger for its consistent service and friendly staff. Overall, Kroger Pharmacy is seen as a reliable and caring place for medication needs.