Auto Parts in Winnie, TX

“After a quick trip to Anahuac NWR & 2 hours of birding with the A/C off, we were ready to cool off, but turned it on & nothing happened! (It's 90+ Texas heat!) We headed to Winnie to try cooling off at Al T's, but when we got out of the vehicle, it wouldn't lock, so we turned around to go to the parts store to see if maybe a fuse had blown, or something equally simple. Our first mistake was stopping at Napa. That was the WORST customer service I've seen in a while. Yes, we were two women, but we're not stupid women. We had the manual out, trying to figure this out for ourselves (as we were three hours from home). The manual said the fuse box was somewhere it wasn't, so we asked for some assistance & you'd have thought we asked for a million dollars. The disgruntled man FINALLY came outside, popped the hood & says "there's your fuses". Our next question was how to tell if one was no good. "I don't know, you have to get a new one & try it." $20 later & still no help, we continued on to CARQUEST & got a totally different attitude. The gentleman behind the counter was MOST helpful. He even went so far as to put his computer on the truck to see if he could find something fixable. No luck, but he sure tried! Sorry to say we did not get his name. CARQUEST will definitely get a huge thumbs up from us! Thank you for going out of your way!”

“On the road from Arizona to Florida and the van had a slow crank start. Royce tested it and helped me change it. This is a good place with good people. Thank you.”

“Its been a little more than three (3) months since Winnie Dodge worked on my 2007 Jeep Wrangler and I'm a happy customer. I delayed writing this review because I wanted to make sure the work performed fixed the issues this Jeep, that was sitting under a tree for almost a year, were fixed. Lots of fluid leaks, worn-out parts, engine full of gunk, etc... Today, 10/11/23, there are no leaks and the Jeep runs like it should. Oh, did I mention it has over 176,000 miles on it? The Service Manager, Service Reps, and the Mechanic were very helpful, professional, and exceeded my expectations. Thanks Winnie Dodge Service Team!”