“Stephen, the post master, helped me with a package that was delivered to the wrong address. He went above and beyond and I'm so thankful! I understand accidents happen, we all make mistakes but I loved the way it was handled! Fast and friendly! Thanks to everyone at the Big Sandy post office!!!!”
“Every time I’m in this post office, I’m met with a friendly smile and always wanting to help. I can say it’s the most friendly Post office I have ever had where I have lived, and we have lived in several places.
Thank you Phyllis, our carrier, for ALWAYS smiling, super friendly, so helpful and goes out of her way to help me and my family with packages and delivery in all weather situations!
I am very grateful for Hawkins Post Office and their service to our community!!!
I miss Josh, please tell him hello from us.”
“The Winona post office staff and the mail carriers have always been fantastic to us. They are friendly, efficient and always willing to help as much as they can, We do have a problem with the postal service in general (Not the Winona branch!) with days of delay for outgoing mail from Winona that has to be routed through Dallas or Wilmer--and for that matter incoming mail coming through Tyler that can get stuck there and/or routed back to Dallas or Wilmer, then back to Tyler, and with good luck eventually to Winona. Or not. But it can add days to the delivery. The problem is NOT the Winona post office! They are great! We once sent an express mail to Oregon that was supposed to be a one day delivery that sat in Dallas for 3 full days before it finally got routed out to Oregon. That was a lesson learned, for sure.”