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“Alex was very professional and did a great job in helping me resolve a issue I had regarding my account I would give Alex a 10 if possible, it’s hard to find great service nowadays like Alex provided today !!”
“It is always a pleasure conducting business at this bank . The staff are always helpful, friendly, and professional. They really get to know you and treat you like a close friend or family member....especially Miss Anna, she goes above and beyond to assist you with your needs or will find another resource if needed. It is always wonderful to see her beautiful smiling face!”
“Lorena was incredible! She explained everything in a way that was easy to understand. Considering I don’t have much experience with credit she was very good about making sure i understood the process. I would recommend this location to anyone looking to get a car loan, the process was so quick and easy. Dealing with Texas credit union has been an overall amazing experience. Once again thank you Lorena :)”
“Went to credit union on Saturday, and Clint helped me with a check that had been signed over to. I was very grateful because I had trouble doing the same elsewhere the day before. Shout out to Clint!”
“If your looking for a credit union to bank with CUTX is the one! Stopped by the Allen branch where Kassandra was able to help me with all my needs. She was friendly and knowledgeable. I would definitely recommend.”
“Nothing but the best service from Nate Barnes, he was very accommodating and professional and helped me with my current car loan and account. I would highly recommend him and this establishment any day. Thank you Nate again for making my dreams come true! Lolita M:-)”
“I have been a member with resource one for a while now. I have had great customer service experience lately. Marlene is always very knowledgeable and helpful. I recommend talking to her about any questions and/or issues.”
“ACU is a great credit union. But it is the employees that make it the greatest. Whether it's the drive thru or going inside, you will get the best customer service. A HUGE shout-out to Karen Spears. She is the best! I commented on a bench in her office and she gave it to me! Been a member of ACU for over 20 years and love it.”
Open 24 hours
5102 N President George Bush Hwy, Garland
Credit Unions
“I've been a member of Navy Federal CU for a number of years and most of my transactions have been done via phone or online. But regardless of doing business by phone or in person, I have always...repeat...ALWAYS experienced great customer service. Additionally, I like that their interest rates, on their CDs for example, are always current and generous and that they offer numerous opportunities to really save and grow your money for both short and long term. I also find their online app easy to use. Thanks, people, for making my experiences with Navy very enjoyable.”
“I have had issues with my local postman, so I didn't get my card as it was returned because it was destroyed in transit. I didn't want to wait for a new card, so I drove the forty miles down to Allen which I'm glad I did.
I got Michelle to assist me with a new card. It didn't take but a few minutes to complete the process; furthermore, Michelle was able to update my account to reflex benefits I was unaware I qualified for.
The building, while on the smaller side, was kept in a pristine state. I have been banking with Navy Federal for twenty years now (ugh...where has the time gone?), and with the standards I experienced, I don't see myself changing banks anytime soon. Thank you for pleasant experience.”
“Shalom is & was the greatest banker to sit down with. His Patience & Clarity makes it easy for the Client & his professionalism stands victorious in all aspects of this Job. Thank You!”
“Wonderful staff. I was greeted at the door by their check in clerk who input my information into the system and pointed me in the right direction to get my banking errands done in a timely manner. Very clean and well organized! The waiting area is small but simple and easy to navigate. They also have a drive thru for banking as well and one ATM lane.”
“The branch manager Jessica Nelson is the best! Always so accommodating and helpful. The staff is the sweetest. I was able to set up a booth for small business week and promote my venue. I have been banking here for over 10 years and my experience has been amazing!”
“Anna made my day. I had a small issue but Anna came up with a great solution and my experience went from ok to amazing. She proceeded my deposit in a timely manner. I felt valued, I felt like someone cares about how I felt. This is my second loan with RBFCU and I am glad I didn’t go with the competition. Thank you genuinely to Anna and to my teller.”
“I was a little hesitant after seeing the other reviews on here. I went this morning to conduct some business and could not have been happier. Polite and efficient!”
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“I am Mart DeVine. Your extraordinary Credit Union Representative by the name of“Ylena or Yiena” is an exceptional representative of this credit union. She always greets me with a very pleasant smile; she has a beautiful personality, and she is always willing to go the extra mile to assist in completing my transactions. She is an absolute asset to your company…she is a “Keeper!””