Altabank, a division of Glacier Bank, is a full-service community bank providing loans, deposit, and cash management services to businesses and individuals across Utah. With 25 branches from Preston, ID to St. George, UT, Altabank is the largest community bank in the state. Customers praise the bank's friendly and attentive staff, particularly Lori, Natalie, and Lindsay, the branch manager in American Fork. Reviewers highlight the efficient and professional service they've received, with one noting that their banker, Thomas, has earned their trust. The bank has also demonstrated its commitment to helping customers, especially in times of need. When one customer's identity was stolen and an SBA loan taken out in their name, the branch manager, Lindsay, took immediate action to investigate and resolve the issue, guiding the customer through the process. While the bank's services are generally well-received, one reviewer expressed frustration with the lack of clarity in their business checking account statements, making it difficult to reconcile their accounts. They suggest that the bank's operations team could improve the presentation of information on the statements to better serve customers. Overall, Altabank is praised for its community-focused approach, knowledgeable and caring staff, and willingness to go the extra mile for its customers.
RILEY is the bees knees! She set up me and my family with checking accounts and my kiddos were stoked to get the complimentary goodies for setting up an account. Plus they get money for their good grades! TOP SHELF establishment in my book. Keep up the good work Riley!
May 2025
Always so helpful when I go there. Great place to bank!!!
April 2025
Friendly service, quick to complete transaction, very friendly
