The in store experience and online experience are completely different. Tony at American Fork understands customer service and all the staff there do their best to take care of you. I definitely did not have the same experience working with Mattress Firm online.
October 2023
Mike (who typically works at the South Jordan location) was there and was absolutely phenomenal. He was helpful, kind, and understand. He really helped us get a great deal on a mattress!
September 2023
Mandi was absolutely amazing. She helped us discover our mattress was under warranty and we were able to get the sagging one replaced. She really went above and beyond and we would for sure come here again. Highly recommend! P.S. we love our mattress too!
