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April 2024 by Rebecca Evans
Great service! He stayed after closing for 45 minutes to help us find just the right mattress.
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April 2024 by Ofelia Perez
Great costumer service, Tony was not only nice and polite but took his time to answer all our questions and was very patient with us!Highly recommend it!
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April 2024 by Mike Bledsoe
No pressure and plenty of time to try a variety of mattresses.
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April 2024 by tiffany lane
Hey, we came in for a new mattress for my 18 year old daughter. She loves her memory form topper and she didn't care to buy a new bed( mattress) BUT I saw her mattress underneath as we were moving things around her room and saw the box springs too and reminded me it's very old, dirty, peed on by animals ( EW!) passed down from her oldest sibling forever ago to her. I felt bad this is what I have her sleep on and in her bedroom.So for our Spring Break, I wanted to buy her a new mattress but didn't know if their was something affordable. Plus I just got out of the hospital, so I wasn't feeling that great but felt it was needed.We went into Mattress Firm in AF and it was very low key, simple, COMFORTING, actually fun just to try and lay on every bed with my girl. Haha.Tony the salesperson was super nice, easy, totally listen to what we want, and willing to sell us the cheapest mattress that we came in for but treating us like we are buying a 9k mattress when we were trying out the cheapest one for $180.We didn't end up getting that one and spent a little more but it heck of a deal $399 and memory foam on top and my daughter said it was comfortable to sleep on.I'm just happy we have a new bed that's clean and comfy. I don't feel like such a bad mom after all.Thank you Tony for your knowledge and not even pressuring us. You're great!
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April 2024 by Billy Wroe
We worked with Tony in American Fork. He listened to our needs and showed us some beds that could work well for us in the future. Effortless experience!
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March 2024 by jesse bennett
Our sales rep was sweet she didn't try and upsell us the whole time and helped us find what we were actually looking for
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March 2024 by Sally Asay
We were the only ones there but we were greeted when we entered, and were very thoroughly explained by Mandi, who was the one showing us around on which mattress she thinks would be best for me, and was very patient with me when trying to make my decision, but didn't pressure me into making a choice right away or which one I should get. A very pleasant experience!
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March 2024 by Beverly Green
What a pleasure it is to shop at Mattress Firm. Tony, the Manager, was extremely helpful, friendly, and professional! I’m glad that Tony handled my order. I would recommend Mattress Firm to my family and friends.
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March 2024 by Spencer Hunsaker
Honest excellent and thorough help
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March 2024 by Dean Mackay
The Manager, Tony, was awesome!He didn’t rush us and knew all the pros and shortcomings of all the products. We shopped around a bit at some less expensive competitors but came back for the superior quality and comfort.Tony gave us a great deal. Very happy!
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March 2024 by Jake Stewart
Dale was a great help in not only helping us choose the mattress of our dreams, but also helping get the price right! He was very helpful, knowledgeable, and personable. We would definitely recommend the american fork mattress firm and specifically Dale to anyone looking for a new mattress.
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March 2024 by Mark Carson
The gal at Mattress Firm AF (sorry, I forgot your name) was very helpful, and she found what I needed in the Orem store. She was sweet and professional. And now my son is sleeping comfortably.
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March 2024 by Tammie Belliston
Where was Dale 20 years ago?! We seriously learned more about mattresses in the hour we were in the store than we have over the last 20 years. He took time to explain everything we would ever need to know - He is sooo knowledgeable and was truly amazing! And Mandi helped us finish up the process since we need the mattress and adjustable platform delivered out of state- she was super quick and responsive. Great team! We will be back!
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February 2024 by Khristy Huntsman
No pressure from salesman. Very knowledgeable and helpful with choosing the right mattress for our needs. Quick delivery and great price! They will price match and you can try the mattress out for 120 days with the option to return for a fee.
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February 2024 by Sabrina Hennen
We went in to try out the different purple mattresses to help us decide which one to order online. We ended up purchasing there before we left. We were lucky enough to have Dale helping us. A real gentle man, kind, friendly, and knew his stuff. So happy to have purchased from him.