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February 2024 by Ryan Fairchild
What a great store. Big and clean. One of the nicest PetSmarts I've seen
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February 2024 by Ed Addis
Our dog hurt her leg on our trip,Banfield helped us with our dogThey were great peopleStaff and Vet all really great
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February 2024 by Zeke Lucas
I genuinely couldn't tell my dog was groomed. I could have done a better job at home.I'll have to get another grooming appointment with somewhere else.I also asked for nail trimming, and that was skipped.When PetSmart called, there was a rude attitude when they called for pickup.They shared he'd been ready for a while, and that they had called earlier -- I checked my phone logs, and there was no prior call.I will not come again. Bad experience, and a very bad haircut.
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February 2024 by Francisco Jiménez
Everything ok
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February 2024 by Josh Camarena
People were friendly.
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February 2024 by Brooklyn Booth
took my schnauzer to get a cut & nails trimmed. they said she was “aggressive”, which i can put my hand & my neices & nephews tug on her all the time & she is a tame dog but i digress, so they couldn’t finish the job. she looks like a naked rat because they trimmed way too thin & some parts are essentially just skin & hardly any hair. so her paws are a mess & fluffy & her body is naked. i am not happy with these results & will not being going back again. not worth $90 for a messed up job & now my baby is itchy & has patches of hair gone ?
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February 2024 by Sara
Needed a leash for my puppy. The selection was good.
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February 2024 by Troy Bartlett
Ended up having to come back to purchase what I was in line for. After 10 minutes of waiting for the person in front of me to complete their transaction, they wanted cash back and the plea for help from the employee at register was going unnoticed by her superiors that were walking by, over and over.
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February 2024 by Warren Krill
Good variety of pet foods and accessories.
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February 2024 by Lia Earnshaw
So horrible I went to adopt a cat there a while back she looked horrible the poor baby needed so much help and love. I went with my boyfriend to adopt her and the employees where SO RUDE! I AM 100% SURE they were judging us based on our appearance unfortunately as I was wearing oversized clothes as a woman. They said we would need to get an adult of 21 or older as we were 18 at the time to adopt this poor girl, I completely understand and was respectful of that. I had asked my mother to drive from Provo to help me with the adoption. The employees had said that was fine. My mother had gotten there and the same employees refused the adoption once again after telling me I could adopt her with my mother. When I had politely asked if I could speak to their manager for the second time along with my mother she kept on saying they were not there. They told us we needed to reach out to the shelter where the cats had came from and request to adopt her from there. I had called the shelter where the cats had come from and had explained the situation to her and that she said I had to request a form to fill out so they could give me permission to adopt her. The woman over the phone was extremely disappointed and upset the PetSmart employee had told me to do this as they send these animals to them in hopes that they can home more animals as they have a lot of animals that need to be homed. They had told me that they are no longer able to help us with the adoption because they had handed over these animals already to PetSmart. She explained to me that they send the cats to different petsmarts in hopes that they can get more homes that way. She was extremely disappointed and very upset with them as was I. I do not recommend going here. They do not know what they are doing. They do not care about their animals. They had also put her in a box with two tabby cats that were hitting her and getting extremely aggressive with her. It was clear that she could not be in the same box as them. I cried the entire day thinking about her and feeling helpless as I had done everything I could to try and rescue her. I hope that this employee no longer works there. She is terrible. I am so thankful that there were other employees there the next day and I was able to adopt this sweet baby. They had informed me on the paperwork that she needed eye drops due to an issue with her eyes. They were wrong. She did not need eye drops. In fact, the eye drop where making her eyes worse and she would cry every time I tried to give her them. I decided after a month of eye drops that I would not be giving her any more. Her eyes have opened up completely and they are no longer red and infected and they look beautiful. She loves her new home and enjoys sleeping on our bed every day and plays with her new sister all the time. I hope everyone looking to adopt that may have had similar experiences as I have does not discourage you about adopting a rescue. There are so many animals that have not had a home and have lived on the streets for so long. It is so heartwarming to see these animals get homes and see them clean and happy knowing they feel safe with you and your family.
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February 2024 by Cassie Grist
Nice place to shop
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January 2024 by Anya Rorick
The place has tons of options for foods or needs for your pets and has a good selection of animals there, unfortunately is lacking on how they treat some of their fish as they frequently die and their enclosures are extremely dirty.
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January 2024 by Matt Holtey
Clean store. Had really friendly staff
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January 2024 by Michael Staves
If you Love your cat or dog you'll love this place
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December 2023 by Katryna Tsosie
I prefer petsmart for their prices and their options as well. They have more options in store and online than petco could ever. The animals cages are clean, and they always have food in their cages for the right animals as well. Saff is friendly and always love seeing my dog. I've gotten dog beds to treats, and clothes. The clothes fit a bit too snug for him, (size M) but that always depends on who has made the clothes. The toys are amazing, it takes him a bit to destroy them. And the treats are healthy for the most part.
