Famous Footwear offers a wide variety of styles and fair pricing, allowing customers to try on shoes to find the right fit. The store is generally clean and organized, making it easy to find what is wanted. Staff members are positive and helpful when approached, though some customers noted that employees can be less attentive if you prefer to browse on your own. Service experiences vary; some customers received great assistance from helpful employees, while others found the store messy or felt unprofessional due to staff behavior, such as scrolling social media. Checkout lines are usually short, but some have experienced delays waiting for assistance with returns. Promotional tactics like signing up for text deals can feel pressuring. Overall, the store provides a good shoe shopping experience with friendly staff and a decent selection, but experiences may differ based on the day and staff availability.
Lots of options to choose from and the staff was really friendly and helpful!
March 2025
Alisha went above and beyond. I would go back only because of her service. Thank you!
December 2024
Huge thank you to Alicia and Jackie for being so helpful and accommodating! 30 pairs of shoes, a dozen packs of socks and an eager bunch of folx in the early morning hours couldn’t have been a normal Tuesday morning, but it was a great time for us and everyone is happy with their choices!
