Michaels is a well-stocked craft store offering a wide variety of supplies for creativity, including art materials, fabric, yarn, and seasonal decor. Customers appreciate the extensive selection of items available for crafting, DIY projects, and party planning, including decorations and gift packaging. Many reviews highlight the friendly and helpful staff who assist with finding discounts and coupons at checkout. However, some customers express frustration with the checkout process. The introduction of self-checkout kiosks has received mixed feedback; while some welcome the option, others prefer traditional employee-staffed checkouts. Complaints include long wait times and mandatory email requests at checkout, leading some to opt for online orders instead. Despite these concerns, the overall sentiment remains positive, with many customers enjoying the store's organized atmosphere and frequent sales, making it a go-to destination for crafting needs.
They're ready for Halloween!!! We found some supplies I needed for my artwork, and some great decorating ideas for October! We also picked up 4th of July stuff, can't skip me favorite time of year for my second favorite time of year. I'll be back for some of what I found, very excited for this coming spooky season!
June 2025
Had what I needed, I was able to get in, through self checkout, and out again quickly.
June 2025
Had 2 or 3 self check out kiosks and 1 human staffed check out stand for customers who didn't want the kiosk and preferred a more organic check out experience. This is new to me because last time I was at Michael's, they had no self checkout stands.
