Michaels is a well-stocked craft store offering a wide variety of supplies for creativity, including art materials, fabric, yarn, and seasonal decor. Customers appreciate the extensive selection of items available for crafting, DIY projects, and party planning, including decorations and gift packaging. Many reviews highlight the friendly and helpful staff who assist with finding discounts and coupons at checkout. However, some customers express frustration with the checkout process. The introduction of self-checkout kiosks has received mixed feedback; while some welcome the option, others prefer traditional employee-staffed checkouts. Complaints include long wait times and mandatory email requests at checkout, leading some to opt for online orders instead. Despite these concerns, the overall sentiment remains positive, with many customers enjoying the store's organized atmosphere and frequent sales, making it a go-to destination for crafting needs.
