Top Gear Bicycle Shop is a highly praised bicycle shop in the local area, known for its excellent service, honest and knowledgeable staff, and affordable prices. The shop's standout feature is the exceptional customer service provided by the staff, particularly Dennis. Customers describe him as taking the time to understand their needs and budget, without any upselling. He ensures the bikes are ready for the season and advises on future adjustments and storage, leaving customers confident in their purchases. Many first-time customers have been impressed by the shop's willingness to go the extra mile, even for bikes not purchased from them. One customer, who was struggling with an e-bike purchased online, was grateful that Dennis took the time to diagnose and tune up the bike, without charging for his services. The shop's quick turnaround time and fair pricing have also been highlighted, with one customer praising them for being able to fix their daughter's bike when other shops were unable to accommodate. Across the board, customers express their intention to return to Top Gear Bicycle Shop for all their future bike needs, whether for repairs or new purchases. The shop's reputation for fantastic service, knowledgeable staff, and affordable prices has made it a go-to destination for the local community.
Dennis provided excellent service. He took the time to understand our needs and budget for new bikes without upselling. He ensured the bikes were season-ready and advised on future adjustments and storage. We plan to return when we replace our kids' bikes in the future.
June 2023
Absolutely fantastic! Great service, very knowledgeable and is the cheapest bike repair shop in the area. I will use them for all of my bike repair needs going forward.
April 2023
Went the extra mile on getting my bike fixed! I will always be bringing my bike here for repairs and purchasing a new bike in 2 years.
