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“I cannot say enough about bountiful bicycle. I drive from Salt Lake City up here because the service is so good and everybody is so friendly. Quade In particular is so kind and knowledgeable. I’m just so grateful!”
“John came to my house for a bike fit. The process was smooth and enjoyable, and I appreciated John's extreme attention to detail. Look forward to working with John again in the future, and would recommend him without hesitation.”
“The ENTIRE team here is awesome, love being a regular here. The coffee is great, the bike help is great, the food is awesome, and the bike fit i got has been excellent. Really happy they have Rhonda to hold down the fort as well, she has to be one of the hardest workers ive met.”
“My comment is on amazing service. Came in when they opened. They quickly identified my wheel problem. some dummy put a non TLR tire on a TLR setup. (Yeah I’m the dummy). 🤣
Quinn was nice enough to make me feel like I wasn’t alone in doing that. Said it would get done that day. I think I got a message 20 minutes later that the repair was done.
I’ve had great experiences with other Trek stores before moving to SLC. Glad to see this store maintains the same high standards.
Appreciated Quinn’s help specifically.”
“This is the best store with the best products! My dad was wearing a Wavecel Helmet while he got hit by a car, and it completely protected his head. If you are considering buying it, then do! The company themselves was amazing too, reaching out about replacement and damage policies, and were amazing to help my dad get a new helmet free of charge! Trek is the best :)”
“I took my bike in to replace both tubes and had them add the green goo as well. They are a top notch staff and provide great customer service.
Thanks gentlemen!! ??”
“I wish I could give Saturday Cycles six stars. The staff was friendly and helpful and spent a lot of time helping me figure out a creative solution that wouldn’t break the bank for an atypical bike frame and odd use case. I was only in Salt Lake City for the day and they installed the equipment on the spot. I’ll definitely go back the next time I’m in town, even if it’s just to grab another cool sticker.”
“I recently won a giveaway by Great Western E-bikes. Picking up the bike was easy, the staff was friendly and welcoming, and the store itself was spotless, organized, and professional.
You can tell they take pride in both their products and the customer experience. Even though I was there to claim a giveaway prize, I was treated with the same level of care and respect as any paying customer. The bike is amazing, and the entire experience left a great impression on me. Highly recommend checking them out if you’re in the market for an e-bike! Can’t wait to get out and ride!”
“It is good to find a shop that has the expertise and client service focus at the high level that Salt Lake eBikes does. They took the time to find the right bike for my specific needs.”
“The group at sugar house went out of their ways to help me with my bike. You don't see this kind of customer service anymore. Times have changed, however these folks take customer service to old fashion new limits. This whole company is fantastic. Enjoy you really will.”
“Great store for outdoor gear! We bought our toddler's bike and helmet at Wasatch Touring. And we just got outdoor camping chairs there. Dillion was super helpful and patient with us trying out the different chair types.”
“It was my first time buying from this business and I would do so again! They didn’t have my item in stock yet as it was back ordered but I got communication within 48 hours if I wanted to keep the delay or get another product. Customer service like that in this day and age is forgotten. In a world where consumers have choices, that level of integrity and transparency is forgotten. No other big bike company would’ve taken the time to reach out to me first. Keep doing great business!”
“Outstanding experience with Contender Bicycles. I purchased an X-Labs GT8 gravel bike and Peter was my contact throughout the process. He quickly reached out to answer any questions and offered to setup the tires tubeless before shipping. The shipping was absolutely perfect with every part wrapped with packaging material. Shipping to San Francisco was only three days and setup was about 30 minutes with just the front wheel, bars, and seat post removed. The bike itself was perfect and I love it. Thank you Peter for a wonderful #NewBikeDay!”
10AM - 9PM
602 East 500 S C102, Salt Lake City
Bicycle Shops
“Braden is great on the phone. He’s willing to help more than most great customer service. He was willing to do research on a product that was not Magnum brand and had great information he went above and beyond.”
“It was awesome. They had words of safe cycling and operating that help me day to day in my riding and they explained what to do if I had a few different problems like changing a tube or fixing punctured tube. Thanks to all that played a part. Dave B”
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“Top Gear is the BEST bike shop PERIOD. Ryan,the owner, provides superb customer service but also is one of the nicest people I have met since moving to Florida.I highly recommend Ryan at Top Gear for any of your biking needs.”