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“Great experience really great staff everyone I spoke with from start to finish and always answered all my questions till today trucks obviously are amazing brand new still have stickers on them will be definitely continuing Buisness with barko and probably will be getting a second truck soon for my fleet”
“Great people to have in your corner and if you want to get paid effortlessly with no extra beating around the bush expressfinance is your go to!!! Give them a call you won’t regret it”
“All of the ladies at check-in were AMAZING!!! I have never been treated more respectfully by anyone. Stellar customer service. They have. They definitely earned some repeat customers. Thank you so much!”
“Harrison, Kate and their team in the shop are Amazing!They did a balance and tire rotation on my truck!I really appreciated their service! They were all so kind and very helpful! I was very impressed and referred my brother to your company! His experience was Amazing! He really appreciated your company and staff!We HIGHLY recommend!”
“Renting here was very easy, fast, and the truck was clean and ready to go! The customer service was excellent and they even have storages for rent for last minute needs.”
“First time U-Haul renter and I was absolutely impressed with the experience! It was the most stress free moving experience I’ve ever had thanks to your kind team member! We wanted to downsize to a van and when I asked if a van was available he was super kind and honored the request in the kindest and most soft spoken manner. Your van was super clean and easy to drive too! Thanks for the fantastic adventures 🥳”
“This was a great experience: I'd already added my details online, so I just turned up and drove away - no problems at all, and the van was in great condition. It really makes moving home that much easier when renting and returning a van is this convenient. Thank you!”
“I don't remember his name, but the owner was very kind. He called me several hours before my pickup time to let me know that a bigger truck had come in and that I could pick it up anytime. That was a huge help. The price was also more than reasonable. If I need a uhaul again, I'll be coming here”
“Tasha is a Gemini...and in between phone calls, mechanics and delivering great customer service. I had the best experience there. Granted the info I was given didn't match numbers-but Tasha took a couple of calls had a couple of convos w her mechanics and within minutes it was straightened out when my boss responded to my text. Bam! Thank you TASHA!”
“Just finished up a 21 year long relationship with kenworth paclease and now our company decided to give ideal lease a shot. So we haven't even received our new trucks yet. They are still in the build process.We are still in their rentals. But so far i think itis going to be better than kenworth. The mechanics out in the shop seem pretty laid back so im hopping we have a good couple lease periods with them and that should take me up to retirement. So i hope it goes good”
7AM - 7PM
235 W 500 S, Salt Lake City
Truck Rentals
“Originally rented a Toyota Camry but none was available so they substituted a newer SUV. Came with decent options and even had Sirius Radio. Checking it out and returning was relatively easy.”
“employee John came to us at 8pm to help us solve our problem with the Def system. he dealt with it very quickly and was also awesome! it was the best experience with Ryder in our entire time! thank you John?”
“This review is about an incredible young lad called Serafin who was an absolute rockstar fulfilling my Ford Mustang reservation for a day trip with my partner. At the end I found out it was only his third day at the job!
His attitude, professionalism, attention to detail, and clarity of communication was top notch and had us out on our way in no time and with no heartaches. It’s the basics but done right. Fast, efficient, respectful, clear. It’s surprising how many people get these basics wrong but Serafin’s character and sharp thinking really stood out and will take him a long way! I hope his management reads this review.”
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“Ann made all the difference. This experience wasn’t about the company, it was about the person who helped us the moment we walked through the door.
The day before, we tried to rent a trailer. When I first called U-Haul, the automated system directed me to book online and said it would text me the app. I waited 20 minutes and never received the text, so I searched for the app myself. After spending another 30 minutes navigating the reservation process and declining countless add-ons, I finally completed my booking.
When I went to pick up the trailer at a neighborhood U-Haul dealer inside Ace Hardware, they could see my reservation but couldn’t complete it. After nearly 50 minutes of trying, the very kind manager suggested we cancel the reservation and start over. Since they only had one trailer available, I didn’t want to risk losing it. To make matters worse, online cancellations aren’t processed immediately—it took about three hours before I finally received confirmation that my reservation had been canceled.
The next day, we went to a main U-Haul located in Bountiful Utah. Ann wasn’t sitting behind a desk—she was outside showing another employee how to repair a trailer. As soon as she saw us, she apologized for the wait, walked us to the front desk, and had our rental processed in about 15 minutes. She then personally showed us where to pick up the trailer, helped connect it to our truck, made sure everything was secure, and sent us on our way.
To call her service remarkable would be an understatement. I assumed she was the manager because of her confidence, knowledge, and professionalism. To my surprise, she wasn’t. She told us she has worked for U-Haul for seven years, and it absolutely shows.
Ann is one of the most knowledgeable, professional, and customer-focused employees I have ever met. I own an art studio, and if she happened to teach art, I would have asked her to come work for me! Employees like Ann are the reason customers return. She turned what had been an incredibly frustrating experience into an outstanding one.
Hardman reservation.”