Members First Credit Union is highly praised for its friendly and professional service. Customers appreciate the excellent attention provided by staff members, including Norma Garcia, Brian, Dani, and Aubrielle. Many have been banking with Members First for years, reporting consistently positive experiences whether in-person, on the phone, or at the drive-thru. The credit union is recognized for being fair and efficient, with clients noting that they have never encountered issues. Customers express a strong sense of loyalty and gratitude, often recommending the institution to others. Suggestions for improvements, such as introducing tap cards and custom cards, reflect the desire to enhance convenience. Members First also offers incentives based on interest paid, providing customers with returns at the end of the year. Overall, Members First Credit Union stands out as a trusted financial institution where members feel valued and appreciated, making it a preferred choice for banking needs.
We have been with Members First Credit Union for over 25 years! We have always had excellent service and have been treated with courtesy and professionalism.
October 2025
I was with bank of Utah before this but I switched and have loved it since the customer service is amazing and always will help you and I don’t think I’ll ever switch again it really is members first
July 2025
Best experience I've ever had with a credit union. Treated me kindly and fairly for 20 years until I moved out of state and had to close my account, which they made simple and painless.
