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November 2023 by Jenel M.
Very unimpressed with this store. I went in for a simple fix and they took 20 minutes and were not even able to help me with something that should've taken 5 minutes.
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October 2023 by Julie O.
This Verizon store is so ridiculous, refused to help us in any way with a blatant non caring attitude, run as fast as you can from this store, find another Verizon store who actually cares about their customers.
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July 2023 by Google user
Recommend Julia A at the S Main Verizon store in Cedar City UT hands down. Not Verizon mind you, who sends you into a black hole with a syrupy customer service rep on the phone to no where- except incompetence land. Thank goodness for competent, friendly, professional agent Julia in the store! Verizon customer service phone service is painful. CS person didn’t listen to me, had to call a second time (of course put on hold for way too long) just to get someone to transfer my line. If it weren’t for Julia helping me navigate the steps I needed to do, I’m not sure if I would have ever gotten the line successfully transferred! Verizon would have lost a customer if it weren’t for Julia’s help. She was also dealing with multiple customers with various issues and still got me what I needed. Extremely efficient, professional, courteous as well as competent!
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May 2023 by Tony Walsh
The Verizon employee Julia (@ the Cedar City Ut branch)was extremely helpful and courteous. I never felt confused, when she was explaining the plans and my options. She was a tremendous help.
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February 2023 by Christopher Harris
Lies lies lies. Went in to get my phone number switched over, left and a few hours later discovered they had a) lied to me about how much $$ I had left on my phone payment, and b) without authorization upgraded a line on our account to a higher payment amount.Go somewhere else.
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December 2022 by Leavitt Lifestyle
I went into this store a few months ago to upgrade my iPhone to the newest iPhone. I wanted to trade in my old iPhone and was told by the girls working there that they had a special trade in promotion that would give me $400 off my new phone. After getting everything upgraded they took my old iPhone. On my next bill it showed that my phone payment was discounted. Fast forward this months bill where I was charged $400 for not providing my old phone for the trade in. After speaking with corporate turns out that the girls at this store submitted the incorrect paperwork and messed up my trade in. The paperwork that was submitted to corporate was not the same paperwork I was given and what I authorized at the store.
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December 2022 by Ron Larsen
Great people who are very helpful with whatever you need
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September 2022 by Mark Hodgins
Going into a store for help with something you might expect themTo fix the situation. Nah, screw that just spend 30 minutes trying to show me how to fix it myself because you dont wanna do it. I’ll drive to saint george before i go to this dumpster again.
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November 2021 by Susan R.
Wasn't sure out of the three Verizon stores in Cedar City which one to go to. This one had the best reviews and I can see why. The store manager, Perry, was very knowledgeable and helpful, very nice. All and all was a great experience!
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October 2021 by Stephanie H
Great customer service! I was helped by Perry, he was very thorough and answered every question I had, explained every single step along the process of buying a new phone & trading my old one in.. Definitely will be using this store from now on. ?
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September 2021 by Dona Jackson
This guy Perry was very helpful and patient. He deserves 10*
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September 2021 by Stephanie Harrell
Great customer service! I was helped by Perry, he was very thorough and answered every question I had, explained every single step along the process of buying a new phone & trading my old one in.. Definitely will be using this store from now on. ?
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September 2021 by John Lindsay
Best Verizon store I've been to in a long time. Quick, helpful, polite, and professional!! Store Manager Perry thank you again for the upgrade, accessories and all the help!!
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September 2021 by Sterling Luntz
Amazing customer support. Perry was always there to help me get the best phone at the best price
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September 2021 by Ryan Emmett
Alycia is the bomb!!!