Victra, a Verizon Authorized Retailer in Draper, UT, is known for providing a positive and friendly customer experience. Customers appreciate the knowledgeable and attentive staff who offer a full range of wireless devices, including phones, tablets, wearable technology, accessories, and device protection. Many reviews highlight the warm greeting and helpful service from store representatives, especially during service transfers and when selecting new devices. Customers feel valued and respected, with staff taking the time to answer questions thoroughly. The store is often described as not very busy, with plenty of inventory to choose from, making visits smooth and efficient. Customers express satisfaction with their new phones and plans, noting a shift from less caring providers to Verizon’s customer-focused approach. Overall, the store is seen as a trustworthy place to get Verizon services, with staff who are attentive, respectful, and knowledgeable, ensuring a satisfying shopping experience.